sunborn london yacht western gateway london e16 1aa

Sunborn London

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• Excellent 2,814
• Very Good 974
• Average 440
• Terrible 220
• All languages ( 4,641 )
• English ( 4,558 )
• Chinese (Trad.) ( 89 )
• German ( 19 )

" Elizabeth Line and Uber make travelling around on your own easy and safe as a solo traveler. I like a balcony and both views! "

" Think carefully about how much you bring as parking is in excel and is rather a long walk "

" If you’re going to Greenwich take an Uber. It’s a little more expensive but a lot less faff. "

" Don't have a sick side room "

" Be ready to dress up nicely hopefully others will take note and maybe dress more appropriately "

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SUNBORN LONDON - Updated 2024 Reviews, Price Comparison

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

Sunborn London Yacht Hotel Royal Victoria Dock

Self Inspected Hotel

The measures have been confirmed by the hotel management

• Exkl. Frühstück

Cancellation not free of charge

Deposit required

• No credit card required

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Cancellation

Rate description

• More rooms & persons

Would you like to book more than 9 rooms? Click here.

Hotel availability is checked ...

Free for HRS guests in the hotel Sunborn London Yacht Hotel Royal Victoria Dock

• 1 bottle of mineral water

Important information

Style of hotel and ambience.

Guests at the Sunborn London can look forward to spacious, elegant rooms and suites with every desirable comfort. Relax in the yacht hotel's beautiful spa area. Delicious regional and international specialties are served in the stylish restaurant with panoramic views of the water. Guests can relax with a drink in the bar.

Location of the hotel

This elegant ship is centrally located by the Royal Docks in London Silvertown, a few steps from the banks of the River Thames. It is just a 5-minute walk to restaurants and bars in the dock, as well as the Emirates Air Line Station. The city centre with its famous sights is almost 12 kilometres away.

Reception open During the week Not occupied At weekends Not occupied Check-In: 15:00 p.m. Check-Out: 11:00

The following credit cards are accepted by Sunborn London Yacht Hotel Royal Victoria Dock :

Service & facilities

• Executive/Business floor
• Reception (lobby)
• WiFi with internet access in lobby
• Secure parking
• Car park is 5-minutes walk away
• Video surveillance of hallways
• Video surveillance of hotel lobby
• Video surveillance of entrances
• Sprinkler system
• Audible smoke alarm in hallways
• Emergency exits for each floor
• Guest room doors self-closing
• Audible smoke alarms in guest rooms
• Hotel staff trained in cardiopulmonary resuscitation (CPR)
• Hotel auto-linked to fire station (Alarm automatically notifies fire station)
• Building meets all current local/state/country building codes
• Hallways equipped with fire exstinguishers
• Smoke detectors in all rooms
• Video surveillance recorded 24 hrs a day
• All guest rooms equipped with sprinklers
• Hotel stairways ventilated
• Breakfast: 06:30 - 10:30
• Open-air restaurant/Beer garden, etc.
• Vegetarian food available

Room facilities

• Easy access for wheelchairs
• Satellite TV
• Telephone on the desk
• Telephone by the bed
• WiFi in all rooms Price/Hour 0,00 GBP
• WiFi in all rooms Price/Day 0,00 GBP
• Soundproof windows
• Full-length mirror
• Plan of emergency exits
• Seating area
• Emergency information
• Bathroom with shower
• Centrally controlled air conditioning
• Temperature controls: : 136
• Fridge in 136 rooms
• Waterboiler
• Iron + ironing board in 136 rooms
• Coffee machine/Tea-maker

In-house services

• Change of towels once a day
• Change of linen every 3 days
• Classic concierge service
• Free daily newspapers
• Pets not allowed
• Safety deposit boxes at reception
• Air conditioning in public areas
• DSL/Broadband internet access in all conference rooms
• Audiovisual conference equipment
• Number of conference rooms: 6
• Conference facilities for up to 90 people

Show more less

Sunborn London Yacht Hotel Royal Victoria Dock: Location and distance

City center : 13.00 km - London

Airport : 4.00 km - London City Airport

Train station : 1.00 km - Canning Town

Frequently asked questions about Sunborn London Yacht Hotel Royal Victoria Dock

Does sunborn london yacht hotel royal victoria dock offer free wlan in the room, does sunborn london yacht hotel royal victoria dock offer parking spaces for guests, can i have breakfast in sunborn london yacht hotel royal victoria dock, how far is the nearest train station, how far is the nearest airport, what are the advantages of booking the sunborn london yacht hotel royal victoria dock via hrs, is there a restaurant in the sunborn london yacht hotel royal victoria dock, is the hotel barrier-free, are the hotel rooms equipped with air conditioning, is it possible to cancel my booking at the sunborn london yacht hotel royal victoria dock free of charge, which payment methods can i use to pay in sunborn london yacht hotel royal victoria dock.

• American Express
• Diners Club
• Japan Credit Bureau

Can I collect miles and points during a trip?

Hotels in the area.

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Floating Fancy: Sunborn London Yacht Hotel Review

Finding the perfect hotel for a London stay can be tricky, with countless options and locations available. Sunborn London offers something a little more unusual, as it’s not your standard bricks-and-mortar establishment; pick the Sunborn, and you’ll be staying on an extravagant yacht. But while it stands out from the crowd visually, does the rest stand up to scrutiny?

Sunborn London Yacht Hotel, to give it its full title, is located at Royal Victoria Dock, an area of east London that has undergone extensive regeneration and is home to the Excel exhibition centre. Despite its Docklands location, the Sunborn yacht is easy to get to, thanks to the new Elizabeth Line that runs through the city, with stops at Heathrow Airport, Paddington, Bond Street and Liverpool Street, to name just a few, where you can connect to most other London underground lines. Arriving by car isn’t too much of a chore either, and with ExCel next door, ample parking is available just a few minutes walk from the hotel.

Arriving at Sunborn London certainly makes an impression. The vast open space in front of the floating hotel allows you to take in the size as you get closer to the riverfront. There’s a lift at dock level – one of few signs that the yacht was indeed built specifically for this purpose – which takes you directly to the stylishly designed reception level, where you are greeted by friendly staff, ready to check you in for a stay.

While the purpose-built yacht might not have sailed the Mediterranean, it still has all the features of a sea-going vessel, with heavy doors and raised sills. There’s even an impressive cruise ship-esque double staircase in the middle of the reception area, which is finished off with a crystal chandelier, adding a touch of elegance.

Sunborn London Yacht Hotel: The Room

We spent the night in a mid-range ‘Yacht Executive’ room with a balcony overlooking the surprisingly blue waters of the docks. The room was spacious and comfortable, with a good-sized desk area should you combine business with pleasure. There were a good number of plug sockets dotted about the room and at each side of the bed – something often overlooked – with a mix of UK and European sockets, which was a nice touch. Everything you would expect was there, including tea and coffee making facilities, a fridge and a safe, should you need them.

The bathroom was a reasonable size, with a spacious enough shower. Confusingly though, rather than having a simple shower control, there was a bath mixer tap with a shower attached. Once the water was turned on, a toggle needed to be pulled to direct the water through the shower head. With no bath in sight, this seemed rather odd.

Unlike the smaller rooms on the lower two levels, our room had floor-to-ceiling windows overlooking the water, with a double-glazed door leading out onto our little balcony, complete with two chairs. While it was a nice little bit of outside space, it wasn’t well designed in that once seated in the chairs, the view was of the solid steel safety barrier rather than the river. Perhaps some safety glass would be a better bet.

Despite that, it felt like a well-thought-out space, with considerate touches ranging from the surfeit of power sockets to the welcome bottles of water. Between 19 and 23m3, the rooms aren’t huge on paper, but clever use of space and light makes them feel far more generous than they could.

Throughout the cabins and the public areas of the yacht, there are lots of mirrors, reflective surfaces and warm coloured wooden panelling, which adds to the character of Sunborn London, and adds to the sense of space, leaving you in no doubt that you are onboard a vessel.

Sunborn London Yacht Hotel: Lands End Restaurant

The onboard restaurant is located at the vessel’s rear, with an outside space providing views towards The O2 and Canary Wharf. Like the rest of the public areas, it is adorned with warm-coloured wood and reflective surfaces, making it feel both welcoming and light and airy.

We began by perusing the wine list and decided on a bottle of prosecco – such glamorous surroundings deserved a few bubbles! The bottle arrived at the table, was opened and poured, only to find that it had been served at room temperature. Our waiter did try to rectify this error, but the second bottle had also not been chilled. A cold bottle was eventually found from the Sundown Bar on the deck below, but two bottles had been wasted by this stage. It’s an amateur mistake to make and set a low bar for the rest of the evening.

Nevertheless, we put this mishap to one side and checked out the food offering. The menu had a good selection of options, with meat and seafood dishes available. However, the choice for those following a vegetarian or vegan diet was very limited.

I selected the mixed marinated olives as my starter, and my dining companion opted for the Gazpacho. Both arrived quite quickly and were tasty and fresh.

The main course was more of an issue, as I suffer from lactose intolerance. My only option was wild mushroom risotto with vegan cheese and grated truffle, with a seasonal house salad on the side. My companion had more choice and opted for the ‘Sunborn’ fish ‘n’ chips, which consisted of beer battered haddock, pea puree and chunky chips.

When the food did arrive at the table, it looked well presented, and while the fish fillet did look relatively small, the risotto was somewhat more substantial.

The wild mushroom risotto was well cooked, the risotto rice was tender, and the dish was well seasoned and tasty. The side salad, however, did leave a little to be desired. There was little or no dressing to add flavour, which was disappointing.

The fish and chips were fine, if unexciting. It’s a dish that’s difficult to get wrong but also difficult to impress with. The kitchen managed to stay in its lane, offering something perfectly acceptable, with fresh chips and tasty mushy peas, although portions were a little meagre.

Dessert was again lacking in options for my needs or those on plant-based diets, with fruit and sorbet being the only, somewhat unimaginative, options. I reluctantly opted for the three flavours of sorbet, while my dining companion opted for the much tastier sounding Bakewell tart with ice cream.

The Bakewell tart arrived without a hitch, but the lack of attention to the order in the kitchen meant that I was served two scoops of sorbet and one scoop of ice cream instead of three of sorbet. Luckily I noticed before I started to eat it, and I immediately notified the manager of the error. My issue is an intolerance rather than an allergy, but had it not been, this could have been a more significant problem.

With few guests in the restaurant the night we dined, there was little excuse for the multiple errors. While a long way from fine dining , the food was perfectly acceptable, but the lack of imagination in the menu and the lack of care in serving the drinks and meal tarnished the experience.

Sunborn London Yacht Hotel: Sundown Bar

After dinner, we headed down a deck for a nightcap at the Sundown Bar. As you enter the bar, lights and reflective surfaces surround you from every angle, making it just a little overwhelming against the dusk outside. We decided the sensory overload was a little too much, so we chose a seat on the outside deck with views along the docks to The O2 beyond.

The overall environment and vibe of the place were pleasant and lively, with most patrons spending their time either gazing into each other’s eyes or gazing at the myriad lights of the city twinkling away in the distance. A surprising amount of time can be wasted simply watching the Emirates Air Line cable cars crossing the river, their red lights floating across the skyline in contrast to the blue and white lights of the city.

There is a good selection of drinks available, but they are a little pricey, even allowing for London prices. A Diet Coke and a double Woodford Reserve bourbon came in at £20. The service was swift and friendly, recovering from the faux pas at dinner and rounding off our evening well.

Sunborn London Yacht Hotel: Breakfast

Breakfast the following day was on the outside deck of the Lands End restaurant and consisted of a cooked breakfast from the kitchen alongside a self-service buffet. The mix of table service for the hot food and self-service for the rest isn’t that unusual, but it was also self-service for tea and coffee, which, for a luxury hotel , is much less common. Disappointingly, there was hardly any hot water left in the urn to make tea, and what was there was lukewarm at best.

The breakfast was perfectly adequate and served quickly, suggesting that it is precooked in the kitchen and then plated up when ordered. While that’s not a significant problem, it is disappointing to be served fried eggs that have been kept warm a little too long when a fresh egg takes only a minute or two to cook.

Sunborn London Yacht Hotel: The Verdict

With countless highly-rated dining options within just a few minutes’ walk from the Sunborn, it’s a surprise and disappointment that the restaurant can’t match the standards that the rest of the hotel sets. With those other options available, though, it’s not something that should put you off, as it’s the hotel that holds the appeal.

What: Sunborn London Yacht Hotel Where: Royal Victoria Dock, London E16 1AA Web: SunbornHotels.com

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Bar & Restaurant

Sunborn London’s luxury provision extends to its on-board bar and restaurant. Much care has gone into the development of beautifully designed spaces where guests can enjoy fine food, exceptional service and panoramic views of the city, O2 and Victoria Dock from an exclusive vantage point.

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Sunborn London Yacht Hotel

Royal Victoria Dock, Newham, London, E16 1XL, United Kingdom – Great location - show map

Cleanliness

Value for money

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Excellent location, great room and great unusual venue

Fantastic venue such a beautiful yacht the staff were incredible and went all out to make a difficult day more peaceful for my partner and I. I would come back again for sure

Location and ease of transport links around it, also cleanliness and friendliness of the staff. Food was very nice.

All very good and ideal for my visit to the passport office. Excellent breakfast!!

We enjoyed the whole Christmas Package .lt was brilliant.

The breakfast was ok a bit cold. The var staff were lovely but one of the reception staff was not very helpful

Everything, the best experience I had ever from staff to food unreal, we will 100% be going back and cannot wait.

Location and the novelty of staying on a cruise liner

Overall, this was fine accommodation for London with good access to the metro system and numerous restaurants. It's located in a fun area and staying on a boat is always a unique experience. We liked waking up and looking out our window to see the people kayaking and swimming in the river.

room was fantastic, room was very hot even with the AC on full, however it was very hot outside that weekend. breakfast was fantastic, views off the rear of the boat were lovely especially sipping a nice cold beer whilst watching the watersports.

Great location!

Sunborn London Yacht Hotel Reserve now

Lock in a great price for Sunborn London Yacht Hotel – rated 8.2 by recent guests!

Enter dates to get started.

Located less than a minute's walk from ExCeL London, the Sunborn London is a floating super-yacht hotel docked in Royal Victoria Dock, boasting free WiFi access, a bar and a restaurant. The hotel is 7 minutes' drive from London City Airport and a 6-minute drive from the iconic Canary Wharf. Each of the smartly designed rooms feature a TV with Freeview, air conditioning and an electric kettle. Also included is a shower, a hairdryer and free toiletries. Some of the rooms also benefit from a view overlooking The Royal Docks. At Sunborn London there is a 24-hour front desk and a sun deck. Other facilities offered at the property include a ticket service, a tour desk. The lounge bar serves a selection of beers, wines, ciders and spirits. In the restaurant, a buffet breakfast with continental and cooked items is served each morning. An à la carte menu is available in the evenings. Custom House Docklands Light Railway Station is 5 minutes' walk away. It offers direct routes to Westfield Stratford City and Queen Elizabeth Olympic Park. Emirates Royal Docks Skyline is a 5-minute journey on foot. It offers a direct route to The O2 Arena.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

• Family rooms
• Non-smoking rooms
• Room service
• 24-hour front desk
• Tea/Coffee Maker in All Rooms
• Good Breakfast

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Saved to 25186 lists

Availability

Select dates to see this property's availability and prices

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Hotel area info

Restaurants 1 restaurant on site.

• Cuisine British • Mediterranean • Asian • International
• Ambience Modern
• Dietary options Vegetarian

Amenities of Sunborn London Yacht Hotel Great facilities! Review score, 8.3

• Toilet paper
• Bathtub or shower
• Private Bathroom
• Free toiletries
• Wardrobe or closet
• Coffee machine
• Electric kettle
• Clothes rack
• Sitting area
• Flat-screen TV
• Kids' meals
• Tea/Coffee maker
• Invoice provided
• Baggage storage
• Daily housekeeping
• Dry cleaning Additional charge
• Laundry Additional charge
• Fax/Photocopying Additional charge
• Meeting/Banquet facilities Additional charge
• Fire extinguishers
• CCTV in common areas
• Smoke alarms
• Security alarm
• Key card access
• Air conditioning
• Smoke-free property
• Wake-up service
• Laptop safe
• Ironing facilities

Property practice

See availability house rules.

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Until 11:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets are not allowed.

When booking more than 8 rooms, different policies and additional supplements may apply.

Accepted payment methods

Cash is not accepted Sunborn London Yacht Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print Must-know information for guests at this property

Please note that the extra child or adult can stay in a sofa bed.

Cash payments are currently unavailable due to to Coronavirus (COVID-19). Please note the same card used for booking needs to be presented at check-in.

An incidentals charge applies upon arrival. A charge of GBP 40 per day is required if guests pay via credit or debit card, or GBP 100 per day if guests pay with cash.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sunborn London Yacht Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property might host on-site functions, so noise may be audible in some rooms.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Sunborn London Yacht Hotel

What is there to do at sunborn london yacht hotel, what type of room can i book at sunborn london yacht hotel, does sunborn london yacht hotel have a restaurant on site.

• Lands End Restaurant

How far is Sunborn London Yacht Hotel from the center of London?

Sunborn London Yacht Hotel is 6.2 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

What are the check-in and check-out times at Sunborn London Yacht Hotel?

Check-in at Sunborn London Yacht Hotel is from 3:00 PM, and check-out is until 11:00 AM.

How much does it cost to stay at Sunborn London Yacht Hotel?

The prices at Sunborn London Yacht Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

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Shopping Areas

• intu Lakeside Shopping Centre
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• London Heathrow Airport (LHR) 20.7 miles
• Rochester Airport (RCS) 23.2 miles

Subway/Metro Stations

• Tube Station
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• Blackheath Station

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Afternoon Tea at Sunborn Yacht Hotel London

Restaurant in Newham

Address: Royal Victoria Dock, Western Gateway, London E16 1AA, United Kingdom

Region: Newham

Nearest station: Royal Victoria (0.22 miles)

Rated: 3.9/5 on Google.

Opening Times

About afternoon tea at sunborn yacht hotel london.

• 🚢 Beautiful venue, easy to access with the new Elizabeth line.
• 🍰 Delicious and filling afternoon tea, with unlimited hot drinks.
• 👩‍🍳 Staff were attentive, but some guests had separate dietary needs and received individual trays while others got a plate.
• 🌧️ Bad weather prevented venturing out onto the deck, but still lovely views.
• 💫 Delightful scenery, delicious food, and great service from Amanda for a birthday treat.
• 💔 Very disappointing afternoon tea experience, with chewy and cheap food, uncooked bread, and a waste of money.
• 🛏️ Clean rooms, comfortable beds, peaceful atmosphere, and helpful staff.
• 🍳 Breakfast buffet included full English breakfast, pastries, cereal, and fruit.
• ❤️ Would recommend and revisit the Sunborn Yacht Hotel for a stay or afternoon tea.

Options: Dine-in, Great cocktails, Great tea selection, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Alcohol, Beer, Cocktails, Coffee, Spirits, Wine, Breakfast, Lunch, Dinner, Dessert, Bar on site, Toilets, Groups, Accepts reservations, Credit cards

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Locations nearby, upper deck restaurant royal victoria dock, 7 western gateway, london e16 1aa, united kingdom, med grill 2 western gateway, london e16 1dr, united kingdom, tapa tapa warehouse k, western gateway, london e16 1dr, united kingdom.

HETT London 2023

If you have any questions or would like to reserve alternative accommodation, please contact Event Express directly on +44 (0) 1905 732 737 or email [email protected] .

26 - 27 September 2023

London excel.

• Luggage Storage

Located just a 2 minute walk from the ExCeL Exhibition Centre, the Sunborn Yacht features smartly designed rooms with TVs, air-conditioning and en suite bathrooms. Some of the rooms are overlooking the Royal Docks, and free WiFi is available throughout the hotel.

• Hotel in detail
• No Pets Allowed
• 24 Hour Front Desk
• Daily Maid Service
• Dry Cleaning
• Meeting Facilities
• Air-Conditioning
• Safety Deposit Box
• Room Service

Sunborn London is a floating super-yacht hotel boasting free WiFi access, a bar and a restaurant.

Each of the 131 guest hotel rooms and 4 suites are designed to provide light and spacious accommodation with either river or dock views. Each of the rooms include classic furnishings, pristine bathrooms and contemporary amenities such as complimentary tea and coffee making facilities with biscuits, a luxurious king-size bed or twin beds, complimentary bottles of still and sparkling water and a spacious en suite bathroom with luxury Molton Brown toiletries.

Named in celebration of Victoria Dock’s original identity, the Lands End restaurant serves the finest food in surroundings to match your mood. The Executive Head Chef makes creative use of the best ingredients to provide signature dishes that draw from the best of British with Asian and Mediterranean influences.

Offering stunning views over Canary Wharf and the O2 Arena London, the Sundown Bar is classy, cutting-edge and modern. Partnering up only with high-end distilleries and established names, it brings on the menu some of the finest drinks in London.

Ideal for business travellers visiting the area, the meeting rooms at the Sunborn Yacht are fitted with the latest communications technology, complete with WiFi Internet connections and a centralised multimedia system.

Custom House Docklands Light Railway Station is 5 minutes’ walk away, offering direct routes to Westfield Stratford City and Queen Elizabeth Olympic Park. Emirates Royal Docks Skyline is a 5-minute journey on good, and London City Airport is only 7 minutes’ drive.

AREA ACTIVITIES

With views over Royal Victoria Dock, the Sunborn Yacht is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena.

If you require nine or more rooms please contact Event Express on +44 (0) 1905 732 737 or email [email protected]

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Sunborn London Yacht Hotel, Sky Lounge & Deck

Royal Victoria Dock, Western Gateway , London , E16 1XL  -  Show map

From £ 2500 min spend

Up to 100 standing

Offers catering

Sunborn London provides spacious capacities for an exclusive hire: transform your event into something extraordinary with exclusive use of our setting and impress your guests with hiring a luxurious super Yacht for your own. All our stylish function spaces can be decorated the way you wish but also to be set-up for business events with the latest communications technology, complete with WiFi Internet connections and a centralised multimedia system. Our dedicated event-planners will be delighted to assist you in planning the perfect event tailored for your requirements in a remarkable setting. The Sky Lounge is the perfect place for a private event. make any occasion special by booking exclusive use of this fabulous top-deck lounge bar with amazing views and unrivalled cachet.

Capacity & layout

Air conditioning

Natural light

Breakout rooms

Audio & visual

Space rules

Cancellation policy

100% refundable 5 days before the event

A wonderful Hotel in a quiet location. The cable car is close by too if you want to cross the river to the O2 side. The Excel centre is literally a few minutes walk away too. Excellent clean, spacious and comfy room with a shower, TV, wifi and all the amenities you should expect. Wanna give a shout out to the Crew Member Ronnie who had excellent customer service skills and gave me a great room. The amazing breakfast the following morning, in an uncrowded restaurant, was a nice end to my stay there. Will definately be recommending this place. Thanks to everyone, Adam.😁👍

Tom Connelly

Absolutely amazing!! Booked a night for my girlfriends 22nd birthday and it was so romantic, got a river view room and we absolutely loved it. Love it so much we booked another night the next day as our room was free again. Room service was slightly confusing however the staff made sure they met our needs as soon as possible. Will definitely be recommending and staying again sometime! Tom

Maria Teresa Molner

We went for our wedding anniversary, we didn't know what to expect. Excellent service from the professional staff at the reception especially with Mr Amara at the arrival to the next day of leaving. All around, a wonderful experience. The warm welcome was very much appreciated and especially being cold and wet outside. The room was clean and cosy.

Brilliant - what a wonderful experience .. try it - you wont be disappointed - but watch the check in time!!! We had to wait until 3pm while we watched other couples being booked in ahead of us before that time... returning customers??? Who knows but I wasn't happy about it after flying into London then travelling for hours on various trains to get there ... disappointing start but it met our needs and the rest of our stay was perfect with lovely professional staff and very impressive comfortable surroundings. Our room was lovely and catered for our needs. Location is also superb if you like us are attending the EXCEL conference Center ... a 2 minute walk... Food at breakfast was top quality and plenty of choice depending on your tastes and dietary needs. Will stay at this hotel again when in the area - it will be a first choice.

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