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Yacht Crew Help announce support for yachties now available via WhatsApp
Yacht crew can now use WhatsApp to contact the free, international helpline Yacht Crew Help for 24-hour help and support.
It’s operated by the International Seafarers’ Welfare and Assistance Network (ISWAN) and was launched in November 2020. In 2022 so far, ISWAN’s helpline for yacht crew has handled over 100 cases involving issues such as bullying and harassment, unpaid wages and mental health support.
Yacht Crew Help is free, confidential and operates 24 hours a day, all year round. As well as the new WhatsApp channel, yacht crew who have a question or problem or need someone to talk to can also contact ISWAN’s experienced helpline team via telephone, e-mail and Live Chat.
READ MORE: WilsonHalligan X Yacht Crew Help Stew Lounge – Crew Wellness Edition
ISWAN’s Project and Relationships Manager Georgia Allen said: ‘Yacht crew should be able to access support when they need it as easily as possible, wherever they are in the world. WhatsApp is the second most popular channel for seafarers getting in touch with our core helpline, SeafarerHelp, and we hope that offering this convenient contact method will be helpful to yacht crew who prefer using messaging apps for communication.’
Yacht crew can contact the helpline on WhatsApp on +44 (0)7514 500153. Further contact details, guidance and resources for yacht crew can be found at www.yachtcrewhelp.org .
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The welfare of superyacht crew - a support lifeline - yachtcrewhelp.org to become a reality....
Caroline Blatter 29 May 2020
The International Seafarers’ Welfare and Assistance Network (ISWAN) has welcomed Bond TM as the primary partner for its new online toolkit for superyacht crew - with a focus on fundraising initiated by Colin Squire & Brendan O’Shannassy on a webinar in early May.
A survey conducted by ISWAN in 2018 found that 82% of superyacht crew experienced low crew morale sometimes, often or always, and 55% of female respondents found accessing mental health care to be an occasional or regular challenge. In order to be more visible to superyacht crew in need, ISWAN has been fundraising for Yacht Crew Help – a new online toolkit to provide crew with a direct line to free, 24-hour emotional support, guidance, and useful health and welfare resources.
Alongside gallant fundraising efforts from Colin Squire of Yachting Matters and Captain Brendan O’Shannassy, President of the ISS Captain’s Committee, Bond TM have contributed a generous €10,000 to help make the new platform a reality.
Will Faimatea, Director and Founder of Bond TM, said: ‘Having previously been crew for many years I recognise the topic of mental health is an issue like it is everywhere but obtaining support and assistance whilst you are crew can be difficult. Crew wellbeing is an area that can easily be overlooked.
‘After reading an article by Colin Squire about the drive to raise funds for Yacht Crew Help I spoke to Brendan O’Shannassy and Caitlin Vaughan whilst they were on the path of this project and they explained what they were trying to achieve. As well as the helpline this project increases awareness in the industry that the mental health and wellbeing of crew is just as important as it is in other walks of life and everyone should learn to recognise any warning signs for themselves and in others and do what they can to assist.
‘With Yacht Crew Help crew will not have to search too far to obtain help if they think they may need it and the fact that they know help is close by may offer support and comfort. Contributing back to the yacht industry that I am proud to be part of is in itself rewarding but what makes this even more worthwhile is being able to contribute to ISWAN to start Yacht Crew Help for those who may need it. ’
ISWAN’s Project Manager Caitlin Vaughan said: ‘We have been so fortunate to be supported by wonderful people and organisations within the superyacht industry who recognise the need for accessible mental health support for crew. We’re delighted to be partnering with Bond TM whose industry expertise will be invaluable to the development of the toolkit.’
Further generous pledges are expected to be announced in the coming weeks, including the final amount raised by a fundraising effort from Burgess. ISWAN would also like to thank MHG Insurance Brokers and wilsonhalligan who provided the initial support needed for ISWAN’s 2018 research and widely acknowledged report on The Welfare of Superyacht Crew .
Fundraising continues to support the operation of ISWAN’s helpline for seafarers and efforts to address the recommendations in ISWAN’s superyacht crew welfare research report. Companies, organisations and individuals wishing to show their support can do so at yachtcrewhelp.org .
Yacht Crew Help would not have been possible without the support of Colin Squire, Brendan O’Shannassy, Bond TM and ISWAN looks forward to working in partnership on this new platform to support superyacht crew worldwide.
International Seafarers' Welfare and Assistance Network (ISWAN) : A charity and membership organisation which works to promote and support the welfare of seafarers all over the world. The free, 24-hour, multilingual helpline, SeafarerHelp, is one of the direct welfare services that ISWAN provides to seafarers. Others include relief funds for seafarers and their family members in need and a range of health information resources. ISWAN works with companies, unions, governments, welfare organisations and ports for the implementation of the ILO Maritime Labour Convention, 2006. ISWAN supports those who establish and provide welfare facilities and services in port and on ships. ISWAN is funded by membership subscriptions, grants from foundations, sponsorship and earned income. For more information, visit www.seafarerswelfare.org .
By Conor Feasey 29 Nov 2023
Demand for crew support grows
Calls to iswan’s crew helpline have increased with rising trends in reports of poor mental health, unpaid wages and abuse….
The International Seafarers Welfare and Assistance Network (ISWAN) has reported a 54% year-on-year increase in demand for its Yacht Crew Help helpline in its 2022-2023 Annual Review . The report highlights rising concerns for seafarer mental health whilst at sea, but also increasing instances of abuse and unpaid wages.
“This report covers ISWAN activities from 1st April 2022 to 31st March 2023, a period when we saw the challenges of the COVID-19 pandemic recede only to be followed by the war in Ukraine and its ongoing impact on seafarers,” says Karin Orsel, Chair of ISWAN’s board of trustees. “Our helplines SeafarerHelp and Yacht Crew Help continue to demonstrate their worth to seafarers and their families with solid practical and emotional support.”
ISWAN’s helplines are free, confidential, multilingual lifelines for seafarers and superyacht crew and both are available 24 hours a day throughout the year. Its superyacht crew-specific service is a relatively new helpline having been established in 2018, but has grown steadily, leading to a greater understanding of the nuanced challenges faced by crew. The service has increasingly been recognised by employers, with ISWAN now operating 19 helplines commissioned by companies to provide specific support to their crew.
Over the course of the year (1st April 2022 to 31st March 2023), Yacht Crew Help recorded 292 new cases, assisted 369 seafarers and handled 764 calls and messages in total. The main concern raised by crew contacting the helpline was psychological health difficulties, which increased by 20% compared to the same period in the year prior.
The report alluded to other alarming concerns too. Other notable trends were issues relating to contract issues increased by 22% year-on-year as well as a sharp increase of 41% in calls relating to unpaid wages. Worryingly, abuse, bullying, harassment and discrimination contacts increased by 63% year-on-year, accounting for 8% of all issues raised and 13% of all issues raised by women.
A case study detailed in the report highlights such an incident where ISWAN’s Yacht Crew Help received a WhatsApp message from a distressed stewardess on a yacht in a European port. She claimed to have been verbally and physically abused by the captain and wanted to leave the vessel, but it was late at night and she was in a foreign country.
At the time of messaging, she was locked in her cabin, but the captain had previously forced his way in. ISWAN’s helpline officer checked that the stewardess was safe and took her location. While a colleague searched for the nearest seafarers’ centre, the helpline officer maintained contact with the stewardess as she packed her belongings and prepared to disembark.
The Yacht Crew Help team then connected the distressed individual with a female staff member at the seafarers’ centre in the local port, who then met her at the yacht within 20 minutes and accompanied her to safety. Yacht Crew Help later received a message of thanks and relief for finding the helpline in her moment of need.
“One of the most satisfying things for me working on the helpline is to be able to provide a listening ear for the seafarers globally and support them through challenging times,” says the Helpline Officer who helped the stewardess. “It feels good to know from a seafarer that they feel better after talking to us and to assure them that their mental health matters, they matter.”
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Superyacht Crew Welfare
We launched the results of our survey of superyacht crew in London on 3rd December 2018
We partnered with MHG Insurance Brokers to survey seafarers who work on superyachts to investigate welfare issues specific to the sector.
The survey was designed to:
- highlight areas of welfare needs among seafarers on superyachts
- see what is working well under current conditions to meet their welfare needs, and what needs improvement
- explore how existing seafarers’ welfare structures may meet these needs and where there is scope for new provision
The survey was anonymous and asked questions on food, cabins and communications, as well as the health and wellbeing of the men and women working on board. Responses were received from over 400 seafarers.
Inmarsat sponsored the launch of the report, which took place on Monday 3 rd December 2018 in London. Read about the launch here .
For further information, please contact us .
Yacht Crew Help
Prompted by the findings of this research, we set up a steering group of representatives from across the superyacht industry and collaborated to develop Yacht Crew Help – a free, confidential, multilingual helpline providing 24-hour support to professional yacht crew around the world. Find out more about Yacht Crew Help here .
Project resources
The Welfare of Superyacht Crew
Sponsored by
Other projects
SeafarerHelp
A free, 24-hour, multilingual helpline for seafarers and their families worldwide
A free, 24-hour, multilingual helpline for professional yacht crew worldwide
ISWAN for Seafarers app
A free mobile app for seafarers which can be used offline to access help, information and support around the clock
International activities
Providing humanitarian support to seafarers and their families in South and South East Asia
Social Interaction Matters (SIM)
Improving seafarers' health and wellbeing through promotion of increased, quality social interaction and rest time
Mental Health Awareness Training for the Maritime Industry
Spotting the signs and responding to concerns
We offer support to seafarers and their families affected by maritime piracy
Mentally Healthy Ships
A guide for shipping companies and ship operators to develop and implement mental health policies
International Seafarers' Welfare Awards
Recognising excellence in seafarers’ welfare provision across the shipping industry
Indian Seafarers Campaign
Discouraging Indian seafarers from signing up with unregistered crewing agencies
Seafarers' Health Information Programme (SHIP)
We provide shipping companies and seafarers with information on staying healthy on board
Seafarers' Mental Health and Wellbeing
A free training package suitable for both individual viewing by all crew and training sessions onboard and ashore
Quench Hydration Campaign
Providing seafarers with the right tools and information to keep hydrated on board
Women Seafarers' Health and Welfare Survey
A joint initiative looking at the health of women seafarers and where it can be improved
ISWAN Photo Competition
Sharing photography by seafarers all over the world
We are grateful to our main funders for their continued support:
New 24-hour Helpline Launched for Professional Yacht Crew
From today, professional yacht crew anywhere in the world will be able to access 24-hour support via Yacht Crew Help , a new helpline launched by the International Seafarers’ Welfare and Assistance Network (ISWAN).
Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming. In a 2018 survey of superyacht crew, ISWAN found that 82% of superyacht crew experienced low crew morale sometimes, often or always, and 55% of female respondents found accessing mental health care to be an occasional or regular challenge.
Prompted by these findings, ISWAN set up a steering group of representatives from across the superyacht industry and collaborated to develop Yacht Crew Help – a free, confidential, multilingual helpline for professional yacht crew. Whatever problem someone is facing, wherever they are in the world, Yacht Crew Help will be available 24 hours a day, 365 days a year, to provide guidance and support.
The helpline is run by ISWAN, a charity which promotes the welfare of seafarers working in all sectors of the maritime industry. The helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world, and the team is connected with a wide range of organisations to help yacht crew find further support.
ISWAN’s Executive Director Roger Harris said: ‘Although the superyacht industry can be glamorous, the demands on crew are very high and living in your workplace away from loved ones can be tough. With Yacht Crew Help, we want to make sure that men and women working on superyachts can easily access the support available to them worldwide whenever they need it – free of charge, day or night. We are incredibly grateful to all of our partners for helping us develop a service tailored to professional yacht crew and their specific needs.’
Captain Brendan O’Shannassy, President of the ISS Captain’s Committee and one of the key members of the Yacht Crew Help steering group, said: ‘The most valuable component of the superyacht industry are the crews. Yacht Crew Help will be key to educating and supporting yacht crew as they strive to deliver the excellence demanded by the industry. ISWAN are a highly credible non-commercial entity to provide this support without crew having any concern of commercial compromise when raising personal concerns.’
Crew members, whether they are currently on board or ashore, can currently contact Yacht Crew Help via three different contact methods:
Telephone: +44 (0)20 3713 7273 (a call back can be requested via the Yacht Crew Help website)
E-mail : [email protected]
Live Chat : via www.yachtcrewhelp.org
A range of information, guidance and resources on issues affecting yacht crew is available on the Yacht Crew Help website at www.yachtcrewhelp.org, including mental health and wellbeing, bullying and harassment, sexual assault, substance misuse and employment concerns.
Yacht Crew Help would not be possible without the support and guidance of a number of key companies and organisations: Bond Technology Management & Consultancy (Primary partner); Y.CO (Official yachting partner); Burgess (Gold sponsor); MYBA (Gold sponsor); LYBRA (Gold sponsor); The Professional Yachting Association; Nautilus International; wilsonhalligan; MHG Insurance Brokers; United Advisers Marine; Yotspot; AYSS; Yachting Matters; Superyacht Charities; Impact Crew; International Superyacht Society; and Superyacht Services Guide.
For more information about Yacht Crew Help, please contact ISWAN’s Project Manager, Caitlin Vaughan: [email protected] .
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Yacht Crew Help
Yacht Crew Help is a free, confidential, multilingual helpline for professional yacht crew available all day, every day. Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming. Yacht Crew Help is here for superyacht crew, whatever problem they’re facing, wherever they are in the world. Our helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world. We’re connected with a wide range of organisations and do whatever we can to find the help that is needed. The programme is run by the International Seafarers’ Welfare and Assistance Network (ISWAN), a charity which promotes the welfare of seafarers working in all sectors of the maritime industry.
In 2018, ISWAN partnered with MHG Insurance Brokers to conduct a survey of seafarers working on superyachts to investigate welfare issues specific to the sector. The research report was published in December 2018 and revealed that:
• 80% of women and 54% of men reported suffering from one or more episode of work-related stress
• 82% of respondents experienced low crew morale always, often or sometimes
• 55% of female respondents found accessing mental health care to be an occasional or regular challenge
In collaboration with a steering group of representatives from across the superyacht industry, ISWAN developed Yacht Crew Help to make sure men and women working on superyachts could easily access the support available to them worldwide when life gets tough.
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The PYA Supports the Launch of Yacht Crew Help
26 November 2020
The PYA has noticed an increase of mental health issues amongst yacht crew over the last few years and has been campaigning to raise awareness and actively support industry organisations providing assistance to crew.
We have particularly been working closely with the International Seafarers' Welfare and Assistance Network (ISWAN) who has - up until this point - provided a 24/7 helpline to all seafarers worldwide.
The PYA, along with ISWAN and a number of other supporting organisations, has recognised the need for a specialised helpline tailored to supporting yacht crew with the unique challenges they face.
We are proud to announce that we have actively contributed to the development of the new 'Yacht Crew Help' helpline, providing guidance and consultation to ISWAN and will continue to do so in the future by active contribution to the services offered.
Professional yacht crew anywhere in the world will now be able to access 24-hour support via Yacht Crew Help .
Why is there a need for a specialised helpline?
[Press release from ISWAN 24/11/2020]
Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming. In a 2018 survey of superyacht crew, ISWAN found that 82% of superyacht crew experienced low crew morale sometimes, often or always, and 55% of female respondents found accessing mental health care to be an occasional or regular challenge.
Prompted by these findings, ISWAN set up a steering group of representatives from across the superyacht industry, including the PYA, who collaborated to develop Yacht Crew Help, - a free, confidential, multilingual helpline for professional yacht crew. Whatever problem someone is facing, wherever they are in the world, Yacht Crew Help will be available 24 hours a day, 365 days a year, to provide guidance and support. The helpline is run by ISWAN, a charity which promotes the welfare of seafarers working in all sectors of the maritime industry. The helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world, and the team is connected with a wide range of organisations to help yacht crew find further support.
ISWAN’s Executive Director Roger Harris said: ‘Although the superyacht industry can be glamorous, the demands on crew are very high and living in your workplace away from loved ones can be tough. With Yacht Crew Help, we want to make sure that men and women working on superyachts can easily access the support available to them worldwide whenever they need it – free of charge, day or night. We are incredibly grateful to all of our partners for helping us develop a service tailored to professional yacht crew and their specific needs.’
Captain Brendan O’Shannassy, President of the ISS Captain’s Committee and one of the key members of the Yacht Crew Help steering group, said: ‘The most valuable component of the superyacht industry are the crews. Yacht Crew Help will be key to educating and supporting yacht crew as they strive to deliver the excellence demanded by the industry. ISWAN are a highly credible non-commercial entity to provide this support without crew having any concern of commercial compromise when raising personal concerns.’
How to get help
Crew members, whether they are currently on board or ashore, can currently contact Yacht Crew Help via three different contact methods: Telephone: +44 (0)20 3713 7273 (a call back can be requested via the Yacht Crew Help website)
E-mail: [email protected]
Live Chat: via www.yachtcrewhelp.org
A range of information, guidance and resources on issues affecting yacht crew is available on the Yacht Crew Help website at www.yachtcrewhelp.org , including mental health and wellbeing, bullying and harassment, sexual assault, substance misuse and employment concerns.
Supporting organisations
Yacht Crew Help would not be possible without the support and guidance of a number of key companies and organisations: Bond Technology Management & Consultancy (Primary partner); Y.CO (Official yachting partner); Burgess (Gold sponsor); MYBA (Gold sponsor); LYBRA (Gold sponsor); The Professional Yachting Association; Nautilus International; wilsonhalligan; MHG Insurance Brokers; United Advisers Marine; Yotspot; AYSS; Yachting Matters; Superyacht Charities; Impact Crew; International Superyacht Society; and Superyacht Services Guide.
Cayman Islands Flag Makes Waves: New Law Protects Yacht Crew
The Cayman Islands Ship Registry (CISR) now requires written contracts for all crew members on Cayman-flagged yachts, including private vessels. This is a major first in the yachting industry and sets a strong example for better working conditions at sea.
Streamlined Certification for Yacht Engineers: New RMI Policy Clarifies Requirements
“The minimum required STCW kW limitation for engine officers (as listed on the MSMC) will be determined based on the single highest rated engine power in kW.”
PYA attends Engineering Sub Group Meeting in Southampton with the MCA
The PYA recently took part in this year’s first Engineering Sub Group meeting at the Warsash Maritime Academy in Southampton, UK to discuss recent developments.
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Surveys predict that, 10 years from now, the average age of a superyacht buyer will be 35 to 40.
Kevin koenig, kevin koenig's most recent stories, ‘people don’t want to be inside’: how the outdoors became yachtmakers’ most coveted design element, azimut’s new 72-foot yacht has one of the largest flybridges in its class. we hopped onboard..
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Ten years from now, Millennials will have taken over the superyacht world. At least that’s the forecast by several experts who are seeing ages of yacht buyers trending younger.
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That trend is expected to continue, according to research from Italian yacht builder Rossinavi and the University of Monaco, with the average age of superyacht buyers decreasing 10 to 15 years over the next decade. That could make Millennials the primary buyers of superyachts.
The topic of younger buyers is a constant discussion in shipyard boardrooms and among designers looking to modify their designs to this changing market. It was also one of the topics at the recent Yachtmaster event in Key West, hosted by Benetti Yachts . Benetti sponsors Yachtmaster events twice a year (the European edition was in Budapest last month) to brief captains and other professionals on new trends in the superyacht industry.
“We have been doing this event for 24 years now,” Benetti Americas manager Nick Bischoff told Robb Report . “The intent is to continue to build relationships with influencers of our current and prospective owners. In the beginning that meant mostly captains, but it’s expanded to include surveyors and owners’ reps, too.” The ultimate goal, says Bischoff, is for participants not only to network, but “put their heads together to create an ever-improving onboard experience both for owners and crew.”
Many seminars focused on the concept of onboard lifestyle, which most brokers and shipyards see as a primary driver for purchasing a yacht. Benetti’s head of product, Sebastiano Vida, also spoke about how lifestyle influences new designs in the yachts.
But Jason Dunbar, a broker and appraisal surveyor with Vessel Value Survey, recommended tough love to the brokers. His discussion about managing expectations for newbie owners included advice about being “realistic” with owners who are flush with cash, but might be new to the superyacht world. If an owner wants a brand-new 120-footer with a crew of six, but has a budget of $8 million, the broker is the one who needs to break the bad news. “A good broker has to tell people ‘Listen, that’s just not going to happen,’” says Dunbar. “That will save a lot of headaches down the road and will hopefully keep a client in boating for the long term.”
A new buyer is often coming off a one-week charter that was magical: perfect weather, a well-oiled boat, and a crew looking forward to a little R&R after hustling all week for the charter guests. “It’s relatively easy to make things work like that one week at a time,” says Dunbar. “But a new owner who wants to use their boat for 10, 15, or 30 weeks, that’s a totally different thing. You may have to tell them they need to hire two crews and rotate them—which will be news to them.” He said that overworking the crew will “burn through humans.” The crew will be miserable, he says, which will make the boat not live up to the owners’ expectations. “The next thing you know these new owners will be long gone from yachting.”
Fraser Yachts CEO Anders Kurtén sees the new buyers as a boon for design creativity in an old-school industry. “It starts with a piece of paper,” he says. “We sit down and start designing these boats for younger clients and we see similar trends. Basically they all want to live their shore-based lives on a yacht.”
The segmented and often claustrophobic interiors of many current superyacht designs, says Dirand, just doesn’t float with the new generation. “Young owners’ preferences are honed by hospitality and a knowledge of architectural trends,” he says.
Because of that, wellness centers have become focal points of design. As moguls like Jeff Bezos and Mark Zuckerberg have made clear as of late, having six-pack abs in middle age is the new Lamborghini. These new owners expect their boats to be designed with beach clubs with gyms, saunas, massage areas that allow owners and guests to work out or relax, amidst warm sun rays and luscious sea breezes.
Kurtén also pointed to green tech as key for the new generation of clients. “We’ve hit a point where a 150-foot sailboat can go across the Atlantic without burning a drop of fuel. And motoryachts can function on battery-only mode, at least when they are close to port,” he says. “That’s important to these new clients—they want to be green. A few years ago that was something you said at a cocktail party, but today it’s a reality for a lot of buyers.”
Peter Selivanoff, senior yacht service manager for Fraser, also spoke about how owners are seeking highly specialized crews who can perform multiple functions across the yacht.
Navigating these new realities is an important part for the industry to future-proof itself in the competitive realm of ultra-luxury products. This is a place where youth may not spring eternal but, at least for now, it reigns supreme.
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Below Deck Loses 2 Crewmembers After a Firing and a Dramatic Season 11 Departure
Below deck 's capt. kerry titheradge fired the first season 11 yachtie during the bravo series' march 18 episode, but that wasn't the only shocking departure. find out who else left the yacht..
The St. David is down not one, but two crewmembers.
During Below Deck 's March 18 episode, Captain Kerry Titheradge fired the first season 11 yachtie when he let Bosun Jared Woodin go for unprofessional behavior, the last straw being an inebriated Jared barging into Stew Barbie Pascual 's cabin the night prior and yelling at Deckhand Kyle Stillie for leaving a mess of loose tobacco on the deck after a night of partying.
"This is the second time you've gone on the piss and you've had bad behavior," Kerry told his subordinate. "You're in a leadership role. You can't be acting like that. You gotta be above the fray. The way that you're treating these guy is not acceptable."
But it wasn't just the alcohol that was the problem, as Kerry noted Jared's mental state wasn't where it needed to be. "You've got s--t going on, man," he shared. "You're your own worst enemy right now. You need to depart the vessel."
However, Jared agreed his head wasn't in the right place and accepted his termination graciously.
"This ain't the right place for me at the right time," Jared replied, to which Kerry responded, "I don't blame you for that. Take this time and work on yourself. Me keeping you here is a disservice to you."
Before departing the super-yacht, Jared reflected in a confessional, "I thought I was in a good headspace coming into this. I'm really not. And as much as I'd like to be I'm just lying to myself."
But Jared wasn't the only teammate to set sail during the latest episode. Stew Cat Baugh willingly left the ship after admittedly struggling with the job all season long.
"I really wanna push through for you guys," Cat, in tears, told Chief Stew Fraser Olender after receiving a very distressing call from a friend back home in America. "I'm just losing my mind right now."
And Fraser totally understood his crewmember's needs.
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"If you're in a very unhappy place," he told her, "I'd rather you put your health and your mental health before that and we get you the help you need as soon as we can."
In a confessional, Fraser elaborated, "I don't know what is going on, but you can look into someone's eyes sometimes and see that there is no more that they can give. They are going through enough to be incapable and I need to do what's right for her. "
See how the crew copes with the unexpected departures when Below Deck airs Mondays at 9 p.m. on Bravo. And keep reading to look back at the most shocking Below Deck firings ever.
If there's one thing to learn from Camille Lamb 's Below Deck firing, it's to not slack off on the job. That's exactly why the season 10 stew was let go by substitute Captain Sandy Yawn , as Chief Stew Fraser Olender continued to criticize Camille's behavior on board.
From being caught drinking while preparing for a new charter to partying at late hours and more, Fraser informed Captain Sandy that he had reached his "last straw."
"She's the common denominator in all of this," said Captain Sandy. "Great girl, great personality, but at the same time, we have to do what's best for the boat."
Below Deck Adventure 's Kyle Dickard was let go just three episodes into the reality franchise's latest series—which premiered in November 2022. After picking fights with his fellow deckhand Nathan Morley —as well as kissing crew mates in front of guests—Kyle was offered by Captain Kerry Titheradge the opportunity to resign so that his firing would not end up on his personal record.
Kyle took the Captain up on his offer and left the boat after just one charter.
Captain Sandy let bosun Raygan Tyler go during season seven of Below Deck Mediterranean , not only for causing the boat to take a small hit while docking, but also for not stepping up to the plate as a leader.
But Captain Sandy didn't want her firing to discourage the bosun, as she told Raygan, "If I had the time and I wasn't running a boat this size, I would train you. I would teach you."
In addition to onboard romances and failing to follow directions , one of the biggest reasons behind stew Elizabeth Frankini 's Below Deck firing was her infamous laundry room accident , during which made a toxic mess when combining bleach and laundry soap.
"Unfortunately, I didn't know that was so toxic and I feel so bad about it," she told E! News of the incident in December 2020 . "You know, I do feel really bad, especially 'cause Francesca [ Rubi ] did say, 'Take it outside.'"
The bosun and stew were both fired by Captain Jason Chambers for inappropriate behavior after a night of partying with their fellow yachties.
Luke Jones was let go after getting into Stew Margot Sisson 's bed naked while she was drunk and unconscious. Laura Bileskaine also made unwanted advances on Deckhand Adam Kodra despite him telling her he was not interested in hooking up.
Jason made it known that consent was a must, and sent both crewmembers packing.
Tensions between stew Lexi Wilson and Chef Mathew Shea came to a head during an explosive dinner fight on season six of Below Deck Mediterranean , during which Lexi told Matt that his parents "should've aborted you." That was the last straw for Captain Sandy, who fired her not long after the incident.
Deckhand Tom Pearson said "bon voyage" to Below Deck Sailing Yacht after getting let go by Captain Glenn Shephard . Tom hit his last strike with the Captain after failing to report that the boat's anchor was dragging during heavy winds one night, causing a potential safety risk for everyone on board.
"It had to be done. It was such a grievous thing that he dropped the ball there, he had to go, and we had to just be man down and live with it, you know?" Captain Glenn said of the decision on Watch What Happens Live. "So, obviously, you don't want to do that, but yeah, it had to happen."
Some people are picky eaters, but Below Deck Down Under' s Ryan McKeown was quite the picky chef, as he would judge guests' food requests and fail to take criticism from Captain Jason Chambers , as well.
Perhaps Ryan's Below Deck exit is one of the franchise's most memorable, as he mooned Jason and viewers on his way off the boat.
Below Deck Down Under stew Magda Ziomek 's firing was another case of slacking on the job. After constantly being on her phone texting or video chatting with her boyfriend, Chief Stew Aesha Scott decided to replace Magda before the end of the charter season.
Below Deck Mediterranean 's Peter Hunziker was fired from the series in June 2020 after he shared an offensive post on social media.
"Peter Hunziker of Below Deck Mediterranean has been terminated for his racist post," Bravo wrote in a statement at the time. "Bravo and 51 Minds are editing the show to minimize his appearance for subsequent episodes."
Chief Stew Hannah Ferrier was let go by Captain Sandy on Below Deck Mediterranean after boson Malia White discovered her co-star possessed undeclared Valium and a vape pen, the former of which Hannah claimed was for her anxiety.
"If I could do it all over again, I would've just declared them as soon as I came on board," Hannah stated in an August 2020 interview with E! News. "It was definitely not something that was intentional. I wasn't trying to hide anything.
Below Deck Mediterranean 's Delaney Evans left just as quickly as she arrived. After initially being brought on during season six to help out Chief Stew Katie Flood , Katie determined that Delaney was doing more harm than good, choosing to let her go after just one charter.
"I think she was overwhelmed with the situation, and I think that, you know, in her mind, the best solution to the situation was just to go back to what they had before," Delaney told Bravo Insider of Katie's decision. "I think she was just overwhelmed with everything that was going on and all the feedback she was getting."
Deckhand Shane Coopersmith was a bit in over his head on season eight of Below Deck , as he was let go for failing to know basic skills, reporting late for duty and taking naps on the job.
Chaos in the kitchen led to Captain Lee Rosbach letting Chef Leon Walker go on season three of Below Deck . After an oven fire broke out , Lee placed the blame on Chief Stew Kate Chastain but was ultimately the one sent home.
Like several of the franchise's stars, Below Deck 's Chris Brown was fired during season five for failing to fully perform his duties. After being let go by Captain Lee, Chris shared some parting words as he left the boat, stating , "Who gives a s--t?"
Chef Mila Kolomeitseva was fired by Captain Sandy on season four of Below Deck Mediterranean after failing to use her cooking skills to produce top-quality food for guests—including some not-so-nice nachos .
"Of course it makes me feel awful," Mila said of her departure . "People like me who have big egos sometimes have to be put down to earth a little bit. But it makes me feel like I want to work even harder."
Sometimes people just don't work well together. That's exactly why Captain Lee fired Chandler Brooks during season six of Below Deck , telling the boson, "I don't think it's a good fit."
(E! and Bravo are both part of the NBCUniversal family)
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Yacht Crew Help is a free and confidential multilingual helpline for professional yacht crew available all day, every day. Operated by ISWAN. [email protected] +44 203 713 7273 +44 203 713 7273. [email protected] +44 203 713 7273. Mental wellbeing; Job concerns; Resources; Training
We set up a steering group of representatives from across the superyacht industry and collaborated to develop Yacht Crew Help - a free, confidential, multilingual helpline for professional yacht crew. Whatever problem someone is facing, wherever they are in the world, Yacht Crew Help will be available 24 hours a day, 365 days a year, to ...
Yacht Crew Help was launched in 2018 by the International Seafarers' Welfare and Assistance Network (ISWAN) following a research project conducted by ISWAN in partnership with MHG Insurance. Over 400 crew working on superyachts were surveyed to investigate welfare issues specific to the sector. We spoke to ISWAN about their goals for Yacht Crew Help, what they aim to achieve, and how to get ...
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Yacht Crew Help. 378 likes · 2 talking about this. Yacht Crew Help is a free, confidential, 24-hour, multilingual helpline for yacht crew.
ISWAN are a highly credible non-commercial entity to provide this support without crew having any concern of commercial compromise when raising personal concerns.'. Crew members, whether they are currently on board or ashore, can currently contact Yacht Crew Help via three different contact methods: Telephone: +44 (0)20 3713 7273 (a call back ...
ISWAN's Yacht Crew Help ( www.yachtcrewhelp.org ) is a free, confidential, multilingual helpline specifically for professional yacht crew, available 24 hours a day, 365 days a year.
Yacht Crew Help went live on 23 rd November 2020, in response to ISWAN 's 2018 research conducted into the welfare needs of superyacht crew, in collaboration with MHG Insurance. The research was informed by a series of crew interviews and diaries; as well as a fifty-question survey, which received responses from over four hundred superyacht ...
This free, confidential, multi-lingual, 24-hour helpline offers phone support, in addition to email and online support. In its survey, ISWAN found that 82 percent of yacht crew felt low morale sometimes, often, or always. Additionally, 53 percent of female crew experienced discrimination, harassment, or bullying.
This resource is for all crew, no matter what gender, nationality or level of experience within the yachting industry. Personal safety precautions for job-seeking yacht crew. We are grateful to our primary sponsors & partners for their continued support: Yacht Crew Help is a free and confidential multilingual helpline for professional yacht ...
Yacht crew can now use WhatsApp to contact the free, international helpline Yacht Crew Help for 24-hour help and support. It's operated by the International Seafarers' Welfare and Assistance Network (ISWAN) and was launched in November 2020. In 2022 so far, ISWAN's helpline for yacht crew has handled over 100 cases involving issues such as
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Yacht Crew Help would not have been possible without the support of Colin Squire, Brendan O'Shannassy, Bond TM and ISWAN looks forward to working in partnership on this new platform to support superyacht crew worldwide. International Seafarers' Welfare and Assistance Network ...
The Yacht Crew Help team then connected the distressed individual with a female staff member at the seafarers' centre in the local port, who then met her at the yacht within 20 minutes and accompanied her to safety. Yacht Crew Help later received a message of thanks and relief for finding the helpline in her moment of need.
Yacht Crew Help. Prompted by the findings of this research, we set up a steering group of representatives from across the superyacht industry and collaborated to develop Yacht Crew Help - a free, confidential, multilingual helpline providing 24-hour support to professional yacht crew around the world.
From today, professional yacht crew anywhere in the world will be able to access 24-hour support via Yacht Crew Help, a new helpline launched by the International Seafarers' Welfare and Assistance Network (ISWAN).. Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become ...
Yacht Crew Help. Yacht Crew Help is a free, confidential, multilingual helpline for professional yacht crew available all day, every day. Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming. Yacht Crew Help is ...
We have particularly been working closely with the International Seafarers' Welfare and Assistance Network (ISWAN) who has - up until this point - provided a 24/7 helpline to all seafarers worldwide.
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Ten years from now, the average age will be from 35 to 40, compared to 60 years old today. These owners are demanding a different kind of vessel.
Below Deck's Capt. Kerry Titheradge fired the first season 11 yachtie during the Bravo series' March 18 episode, but that wasn't the only shocking departure. Find out who else left the yacht.