Is the HSBC Global Money Account any good?
With the recent launch of HSBC’s Global Money Account we assess its features and see how it compares to the best travel debit cards for spending abroad, and the best euro account for UK residents .
The HSBC Global Money account is a multi-currency current account allowing the holder to send, spend and receive money abroad with no additional fees. Set to rival the likes of Revolut and Wise, the new account launched in October 2022, and is currently available to HSBC customers directly from the banking app.
How much does the Global Money Account cost?
The account is free to hold and there are no fees when making debit card payments, cash withdrawals, or sending money abroad. Delivery of the physical debit card is also free, as are any replacements or reissues.
How do I open a HSBC Global Money Account?
The account is only available to existing HSBC current account holders. Unfortunately, that doesn’t include First Direct customers (which is a HSBC brand), or those with a basic bank account from HSBC.
It can be opened within seconds from the HSBC banking app, and as an existing HSBC customer there is no credit check for doing so. Once open, you can allocate your own PIN for the card and add the card to ApplePay and GooglePay immediately. The card issued is a VISA card, so serves making it a nice complement to those with Mastercard’s such as those issued by Starling, or Halifax Clarity.
Which currencies can I hold with the HSBC Global Money Account?
The Global Money Account allows the account hold to hold balances in 18 popular currencies. We’ve added the full list of currencies below.
- GBP – pound sterling
- USD – US dollar
- AUD – Australian dollar
- ZAR – South African rand
- PLN – Polish zloty
- CAD – Canadian dollar
- NZD – New Zealand dollar
- CHF – Swiss franc
- SEK – Swedish krona
- HKD – Hong Kong dollar
- AED – UAE dirham
- CZK – Czech koruna
- NOK – Norwegian krone
- DKK – Danish krone
- SGD – Singapore dollar
- JPY – Japanese yen
- CNH – Chinese yuan renminbi
What are the exchange rates and mark up?
Card transactions use the VISA daily rate for currency conversion. This would apply for example when you are spending in euro but do not hold enough of a euro balance in the account to pay for the item. The bank will then automatically covert from GBP using the VISA daily rate.
When manually converting balances from one currency to another within the account, HSBC will use its own rate. This is based on the interbank exchange rate plus a small mark up. Tests at the time of launch (October 2022) found the HSBC rate to be slightly better than that Wise, Revolut or Finneco across most major currencies.
Subsequently though, customers have found that HSBC’s exchange rates have fallen, and are now often worse than those mentioned above. This is something of a moving target, and your milage may vary.
A premium of 1% applies when exchanging between currencies while the market is closed. This is typical with multi-currency accounts and the additional mark-up is to protect the banks from large swings in the exchange rate once the exchanges open again.
To put this into perspective, Revolut also applies a 1% surcharge on weekend exchanges across 15 major currencies, and a 2% surcharge on all others. Wise on the other hand continues to use the mid-market rate even at weekends.
We recently reviewed Atlantic Money, a dedicated UK based currency exchange app. It is more limited in terms of the currencies you can exchange, but was consistently cheaper than Wise, Revolut, and HSBC for larger currency conversions (those over £1,200). See our Atlantic Money Review for more.
Can I send and receive payments with the Global Money Account?
Currently you can send payments via the Global Money Account, in any currency you hold. Unfortunately for euro payments these are not SEPA instant payments so may take up to 24 hours before they show up in the recipient’s bank account. That may be subject to change in the future though as recent draft legislation by the EU Commission looks to force payment to providers to offer 24/7 instant payments . Think of it like Faster Payments in the UK.
You can’t receive payments just yet, but it is a feature that is supposedly coming soon, but more than 6 months since the account’s launch, there’s still no sign of it.
What are the HSBC Global Money Account ATM limits?
As ever with multicurrency accounts it’s not all about the foreign exchange rate. Sometimes the various transactional limits can make or break the account. The Global Money account has a daily ATM cash withdrawal limit of £500 (or equivalent foreign currency).
For those that are big cash spenders abroad, that limit beats Starling’s £300 a day, Chase’s £700 a month, and Revolut’s measly £200 a month. That being said, it’s dwarfed by Finneco’s massive €3,000 limit.
International payment limits for transfers are capped at £50,000 or equivalent, so those wishing to make large purchase or transfers for example buying a home abroad, would need some forward planning.
What are the drawbacks and limitations?
The Global Money Account looks like a great travel companion for those with a HSBC account, but it’s not without its drawbacks.
Top ups and transfer not instantly available
Top ups and transfers into the account can take 24 hours before they are ready to use. That could leave you in bind if you run the balance down and forget to top up again before you next need to spend on the card. Whilst this is true with any additional account, banks such as Starling or Monzo that have free foreign spending baked in don’t run into the same issue.
We’d recommend having back up, such as Currensea (see our review) , in case you’re ever caught short.
Currensea acts as a layer on top your HSBC current account. Allowing you to spend in the foreign currency of your choice. It then direct debits your HSBC current account in pounds, to avoid charges. There’s a flat rate of 0.5% (50p per £100), making it much cheaper than using your HSBC current account debit card.
Can’t receive payments
You cannot receive foreign payments into the account. This is a big one for those with links abroad, who’d like an account receive foreign income. HSBC is working on it, but the account has been around for 8 months now, and there’s still no update on this.
Only accessible via the HSBC app
If you prefer to check your balance, reconcile your spending, or manage your account via online banking, then you’re out of luck. HSBC has limited access to the Global Money Account to App users only. There’s also no open banking, which means if use a third party budgeting tool such as Plum, you can’t link your account to it.
Should I get a HSBC Global Money Account?
Whether the HSBC Global Money account is worth it to you, all depends on your current circumstances. If you already bank with HSBC then even if you have a Wise, Revolut, or Finneco account, the Global Money Account could be a worthwhile addition, if only for streamlining the process of moving money around, or for the piece of mind that you’re dealing with a major UK bank with full FSCS protection.
If you aren’t already a HSBC customer, then it doesn’t really make sense to open a current account just to take advantage this Global Money Account, but since HSBC regularly runs current account switching offers , it might make sense for those who are already been considering switching. In fact, in some instances it’s required in order to get the switching bonus.
While the exchange rates were some of the best around at launch, they can now be beaten. Added to that, the account is still missing some important features such as receiving foreign payments, and SEPA instant transfers. As such can’t match the likes of Revolut for versatility, or Atlantic Money for one off transfers.
Overall the Global Money Account is a step in the right direction. It will make a massive difference to those who’d normally just use their standard HSBC current account debit card when abroad, and help to retain customers who might otherwise use services from other multi-currency accounts.
Those who aren’t currently HSBC account holders, would be better served by Starling for Euro and Dollar accounts, for general holiday spending , or Revolut for regular currency exchanges.
If you have a HSBC Global Money Account we’d love to hear your experience with it? Please comment below.
I am an HSBC customer and opened a Global Money account to pay the deposit on holiday accommodation in the Netherlands. Setting-up the account and using it was simple and my transaction was shown as completed. I was advised the transfer would take up to 3 working days but 13 working days on the money has not arrived in the accommodation provider’s account. I have queried this with HSBC (via telephone banking) 3 times so far and have been told transactions can take time. During my first call 2 weeks ago I was told a referral would be made for my transaction to be traced and this could take up to 5 working days. However, nothing heard so far and I am obviously concerned about what has happened to my money and the fact to secure the accommodation they have to receive my deposit (50% payment). Not sure how this will end but my experience has been a far from happy one.
I’m in the same situation , £1450 has disappeared and I keep getting the same rubbish answers over 4 wks now !!!!!! Very angry sometimes needs to be done asap. There hiding behind call centres
I am an existing HSBC customer. I opened a Global Money account recently to use for withdrawing cash when abroad for daily expenses when on holiday or business. My feedback is based on using it in Australia several weeks ago and the period between opening the account in the UK leading up to first use.
Pros: 1- Simple setting-up of account 2- Easy use as payment or debit card 3- Reasonable daily limit of £500 equivalent in foreign currency cash 4- Wide range of foreign currencies 5- Access through mobile App 6- Exchange in advance within the Global Money account to the target currency is possible 7- Transferring funds out is also easy to separate HSBC currency accounts
Cons: 1- Can only be used outside UK and cannot be used for withdrawing cash in foreign currency in the UK 2- The account requires 24 hours before credited funds in any currency are cleared for use or withdrawal 3- It requires separate HSBC accounts in foreign currencies to credit foreign currency into the Global Money account. 4- Only accessible through the mobile App and is not available on the main HSBC account website on desktops or laptops.
It would certainly be much more appealing if the cons are addressed and resolved. Despite these limitations, the advantages are clear and far outweigh the current negatives. It was easy and simple to use abroad. Based on my personal experience it is certainly better than Monzo, Citibank and Virgin Money comparable current products when used outside the UK.
Opened the global money account and bought USD. Months later I travelled to the US and for all transactions made HSBC charged me with Non-sterling fees when an operator confirmed to me that I can use my debit card as if I was in the UK…. Wouldn’t recommend it
I opened a global acc and transferred money overseas to an account that I have had for a number of years , 4 wks later nothing ? can only talk to a call centre ? no one knows where my money has gone £1450. I had a secure email 2 wks ago saying it was rejected ? and this issue would be sorted no later than 04 /05. nothing !!! I’ve. contacted hsbc and keep getting the same answer , don’t know !!! it’s a terrible set up and once my funds are returned ??? I will close this account for good !!!! Extremely in professional in every way ! Don’t open one !!
Mmm…doesnt look like a good product judging by the comments. I think I will just stick to drawing money out in the UK in euros and putting it in my pocket and traveling.. as I have for the last 30 years and everything has been okay.
This is a great currency wallet, in theory, but it falls short in certain ways. The big one is that, unlike the likes of Revolut, Monzo, Starling, etc, you can’t easily check what you’re spending as there is no push notification. You have to open the app, log in, navigate to the GMA and check in there to see if you’re being charged the correct amount. I don’t ever expect the HSBC app to reach the levels of usability of the newer fintechs, but this is fairly basic.
The other major sticking point is the “HSBC Exchange Rate”… Initially, this seems great, even compared to Revolut. I used it to exchange a large amount of GBP to EUR, but, they try to get you by making their margin much larger if you try to trade any more than £1000 in one go. So, after having traded an amount in £1000 increments, I now find that their rate has decreased by a further 300 bps over what it was initially. For example, if GBPEUR is currently 1.1600, I would be able to buy at around 1.1585. This no longer seems to be the case and the rate I am quoted is around 1.1555. This is a very bad rate indeed! I have already spoken to them about how this rate is supposed to be calculated, but no one at HSBC has the slightest clue, which I guess shouldn’t surprise anyone.
Spoke to HSBC directly about their exchange rate and I can confirm that it is entirely arbitrary and in their discretion to change whenever and however they like. They will actively try to limit your FX trading by increasing their spreads if you try to exchange any amount larger than £1000. Given that you cannot transfer money in yet either, I’d stick with the competitor’s offerings (Revolut or Wise).
I have used a Wise card for years and recently topped up a small amount from my HSBC account and the money never transferred having done so many times in the past. Many phone calls later it was because HSBC had blocked the transfer as ‘suspected’ fraud and it took a lot of convincing HSBC fraud to authorise my transfer. Days later a second top-up was blocked for the same reason and for reasons I still can’t fathom HSBC fraud asked me to visit my local branch to sort matters out. The branch never sorted it it out but I was told about their ‘Global Money’ account and persuaded to open one which I’m evaluating. My point here is that having used Wise for years and done many transfers from my HSBC account when HSBC launch a competitor card for Wise I suddenly start having problems!! Could the issues be connected?
The idea of the account was great. The biggest problem are exchange rates as it seems HSBC was too greedy to keep the promise of “great rates”. In my bank abroad I get Forex rates that can easily be 6-7,% better. I stopped using the account.
On a recent trip to France, the card was refused at several locations, but the amount was still deducted. In some cases it worked the second or third time of trying, but the account later showed that 2 or 3 deductions of the amount had been made, On another occasion the card was refused, so I paid with my credit card. Both accounts were charged. 3 months later, the problem is unresolved. It is very time consumining trying to contact HSBC Global and even then, no answer or offer of repayment.
You get account that promised a lot but typical HSBC style failed to deliver. Issues with card being denied for no reason, delays with credited funds and what renders the account useless are exchange rates. Way worse than any competition offers. The cherry on the cake is useless HSBC customer support that you can’t even get through.
Leave a Reply Cancel reply
Your email address will not be published. Required fields are marked *
Save my name, email, and website in this browser for the next time I comment.
Protecting You from Malware Scams
Malware scams targeting mobile device users are on the rise. We’ve recently introduced anti-malware security features and enhanced our controls to protect you as part of our commitment to safeguard your assets and your financial information. Click here to read more.
HSBC Everyday Global Debit Card
What can you do with this debit card.
- Enjoy $0 fee in 10 currencies for your retail purchase and cash withdrawal 1,2
- Manage funds from your Everyday Global Account and convert currencies at your preferred rate online
- Make contactless payments through Visa payWave and withdraw cash at millions of touch points globally
- Make secure purchases with Apple Pay anytime, anywhere
Existing customer with other deposit account
More card benefits for your local and global use
- Go cashless
- Access your funds easily
- Transact securely
- Convert currencies in real time
- Manage cards via mobile app
Make secure purchases in stores, apps and on the web with your iPhone, Apple Watch, iPad and Mac.
Sign or wave to pay for your transactions at over millions of touchpoints globally.
Pay for your local purchases at over 100,000 acceptance points using PIN or tap.
Access to cash
Withdraw cash from HSBC ATMs, HSBC branches, and through the atm5 network (participating banks: Citibank, Maybank, Standard Chartered Bank, Bank of China, and State Bank of India) in Singapore, as well as over a million ATMs on the HSBC and PLUS networks worldwide.
More places to withdraw cash with QuickCash
Get cash from over 600 locations like 7-Eleven, Cold Storage, Guardian and more. No interest or service fee is imposed.
QuickCash Withdrawal limits *
QuickCash allows you to withdraw between S$10 and S$500 (in multiples of S$10) per transaction **
* Cash withdrawal limits are subject to cash availability at Dairy Farm Group of stores in Singapore and other applicable limits set by the Bank, which are subject to change at the Bank’s sole discretion.
** Minimum withdrawal amount of S$10 to a maximum of S$200 at 7-Eleven or a minimum withdrawal amount of S$50 to a maximum of S$300 at Guardian or S$500 at other participating outlets.
The EMV microchip on your Debit Card authenticates transactions and reduces the chances of fraudulent card usage through skimming of the magnetic stripe.
Verified by Visa One-Time Password
Shop online with peace of mind and safeguard your finances with this added security measure.
While using your Debit Card, you will be informed via an SMS alert+ each time a transaction is performed and approved above your pre-set threshold.
In the event of loss or theft of your Debit Card, your card is protected with limited liability.
Real-time fraud monitoring
If any suspicious or unusual card transaction is detected by HSBC, we will notify you immediately.
Make use of your Everyday Global Account now by converting currencies at real-time or at your preferred rate. HSBC offers various options for you to do a currency conversion.
FX Order Watch
Set your own target FX rate to convert funds automatically. Plus, get alerts when your designated FX rate is reached.
GetRate offers you real-time foreign exchange rates before you make a transfer.
Debit card activation
Once you have received your debit card, you can easily activate it through the HSBC Singapore mobile app.
- Log on to the HSBC Singapore mobile app.
- Select account from the 'Home' screen.
- Tap on 'Manage cards'.
- Tap on 'Activate physical card'.
Easily reset your debit card PIN through the HSBC Singapore mobile app
- Log on to HSBC Singapore mobile app, then select the account linked to your debit card.
- Tap on ‘Manage cards’, then on ‘Set PIN’.
- Enter your new 6-digit PIN and confirm.
You can use your new PIN right away.
For security reasons, set PIN service on HSBC Singapore mobile app will not be available during the cooling off period, ie first 12 hours after you have set up a new Digital Secure Key.
You can temporarily block and unblock your debit card via HSBC Singapore app. This comes in handy if you ever lose your card and want to block it until it's found
- Log on to HSBC Singapore app, then select the account linked to your debit card
- Tap on 'Manage cards'
- To block the card, toggle on 'Block card temporarily'. To unblock the card, toggle off 'Block card temporarily'
See information in real time for your debit card transactions on the HSBC Singapore app.
- Log on to HSBC Singapore app, then select the account linked to your debit card.
- Go to 'Transaction history' to see a list of your pending and posted transactions.
Access your funds easily , transact securely , convert currencies in real time , manage cards via mobile app , how does this outweigh other cards, ready to apply.
You can apply for the Everyday Global Account (EGA) and Debit Card with your internet banking access.
Existing EGA customer
Have an EGA but without EGA debit card?
Simply get in touch via:
- HSBC Personal Banking: 1800 4722 669 or (65) 6472 2669 (overseas)
- HSBC Premier: 1800 227 8889 or (65) 6227 8889 (overseas)
- Visit any of our HSBC Singapore branches and your debit card will be mailed to you.
New to HSBC
Leave us your contact details and we will be in touch with you. Otherwise, please visit any HSBC branches islandwide to open your EGA with the Debit Card.
Frequently asked questions
How can i block my debit card via the hsbc singapore app .
Simply log on to the HSBC Singapore app, select 'Account' from home screen, tap on 'Manage cards' and then toggle on 'Block card temporarily' to block the debit card.
How can I unblock my debit card via the HSBC Singapore app?
Simply log on to the HSBC Singapore app, select 'Account' from home screen, tap on 'Manage cards' and then toggle off 'Block card temporarily' to unblock the debit card.
How do I use my new HSBC Everyday Global Debit Card? Is there an annual card fee?
Activate your card prior to your first use and before you travel each time by calling 1800 227 8889 or (65) 6227 8889 if you are overseas, to enjoy the features and benefits of your new HSBC Everyday Global Debit Card.
No, there is no annual card fee. The HSBC Everyday Global Debit Card is extended to you for free.
Do I get to enjoy no FX fee on my overseas purchases and cash withdrawal?
Yes, simply fund your HSBC Everyday Global Account with the foreign currencies that you intend to spend and transact with your HSBC Everyday Global Debit Card. We will deduct the same transacted amount from your account without any FX fee.
Do ensure you are transacting in the supported foreign currencies by checking with the merchant before purchase and maintain sufficient balance in the respective foreign currency to enjoy no FX fee for your purchases and cash withdrawal. Please note that Renminbi (RMB) is not supported for card spends and cash withdrawal.
Can I use my HSBC Everyday Global Debit Card if I have insufficient foreign currency balance?
Yes. We will convert your overseas transaction amount using a prevailing rate that the bank determines and bill you in Singapore dollar currency. However, if you do not have sufficient Singapore dollar balance, we will decline the transaction.
It is recommended that you keep sufficient foreign currency balance to enjoy zero FX fees for your debit card transactions. You may login to HSBC Singapore app to check your balances or transfer funds on the go.
How can I activate my debit card via the HSBC Singapore mobile app?
Simply log on to your HSBC Singapore app, select account from the 'Home' screen, tap on 'Manage cards' and then tap on 'Activate physical card' to complete the activation of the debit card.
What types of debit cards can be activated via the HSBC Singapore mobile app?
All HSBC personal debit cards.
What's a 'pending transaction', as shown in my transaction history?
A 'pending transaction' is a card transaction you authorised on your debit card recently, but which the merchant hasn't submitted to us yet. Your available balance will be 'on hold' for the transaction. If the merchant doesn't submit the pending transaction in 21 days, it will be dropped from the account. For foreign currency transactions, the amount stated is indicative. That means the actual amount charged to your card in Singapore dollars may differ. This is due to a difference in the foreign exchange rate at the time of conversion. Plus, you may be charged an administrative fee for foreign currency transactions.
Where can I see my pending transactions?
You can see your pending transactions via mobile banking. Simply follow these steps:
Things you should know
HSBC debit cards that are issued from 14 December 2020 onwards will not have the NETS FlashPay feature. If you are holding on to an existing HSBC debit card, you may continue to use it. Learn more here .
Fees and charges
- SGD5 if the average daily balance falls below minimum balance of SGD2,000 or its equivalent
- No annual card fee applies
Things to note about card activation and usage
Remember, you need to activate your debit card before you can use it. You can do this by calling 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Press '*', then '4' for card activation.
- In some situation, the merchant may process your transaction and bill you in another currency other than the original transaction currency. Please review the currency and billing amount in the merchant's check out section or invoice prior to accepting the transaction.
- If you do not have sufficient foreign currencies to complete the transactions, we will convert at prevailing rate as determined by the bank and bill you in Singapore dollar. Assuming you have charged GBP18,000 to your debit card on 23 Nov 2018 without sufficient balance in your GBP Everyday Global Account, you will be billed indicatively SGD32,455.80 in your SGD Everyday Global Account. This is based on prevailing HSBC Board Exchange Rate of SGD-GBP 1.8031 on 23 Nov 2018.
- There may be a gain or loss when you convert foreign currency. Eligible Customers are advised to make independent judgment with respect to any matter contained herein. The Bank shall not be liable for any delay in effecting such conversion, instruction or transactions.
- Renminbi (RMB) is not available for debit card payment and cash withdrawal. Withdrawals from any RMB Account shall be by way of foreign exchange conversion into non-RMB denominated currency(ies) only.
- Debit Card PIN replacement, Limit change and Account linkage request form (PDF) Debit Card PIN replacement, Limit change and Account linkage request form (PDF) Download
Terms and Conditions
- Everyday Global Activation Terms & Conditions (PDF) Everyday Global Activation Terms & Conditions (PDF) Download
- HSBC Debit Card Cardholder's Agreement (PDF) HSBC Debit Card Cardholder's Agreement (PDF) Download
- Fees and Charges (PDF) Fees and Charges (PDF) Download
1 Applies to successful retail purchase, online shopping and cash withdrawal made via the 10 supported currencies. RMB is not supported for card spend and cash withdrawal. If you do not have sufficient foreign currencies to complete the transactions, we will convert the transaction at a prevailing rate as determined by the bank and bill you in Singapore dollar.
2 HSBC Premier Everyday Global Debit Card Cardholders enjoy $0 HSBC ATM fees for overseas cash withdrawals across all ATMs worldwide.
HSBC Personal Banking Everyday Global Debit Card Cardholders enjoy $0 HSBC ATM fees for overseas cash withdrawal at all HSBC ATMs except in Argentina, France, Brazil, Greece, Malta, Mexico, New Zealand and Turkey.
HSBC Fees apply for cash withdrawals at non HSBC ATMs. Please note that for all customers, fees may be applied by the 3rd party banks for cash withdrawals at non-HSBC ATMs worldwide.
3 This is the indicative foreign exchange rate HSBC uses to convert SGD into GBP via HSBC Singapore app, as of 4 June 2019.
4 Average exchange rate from relevant card scheme associations, with 2.5% administration fee applied.
5 When you apply for more than one SGD current and savings account which includes the Everyday Global Account, only the Everyday Global Debit Card will be issued, and the remaining current and savings accounts opened will be linked as secondary accounts to the Everyday Global Debit Card.
Debit card purchases will be from the primary account linked to your card i.e. the Everyday Global Account. For ATM withdrawals, you can choose between your primary account or any secondary accounts (up to 2 accounts) linked to the card. Secondary accounts can be current or savings accounts. Please note at non HSBC ATMs locally or overseas, if you have linked 2 or more accounts of the same type you may not be able to select the subsequent account, subject to the acquiring bank ATM setup.
Deposit Insurance Scheme
Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to SGD75,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.
Connect with us
Our website doesn't support your browser so please upgrade.
Using your card abroad
Access your money worldwide, including local currency withdrawals and payments
Discover easier worldwide spending and payments when you open an Expat Bank Account.
Use your card worldwide
Enjoy the convenience of using your card wherever you see your card's logo. Fees apply.
- Use in any outlet that displays the Visa or Mastercard logo on your card
- ATM locator to help you find where you're able to use your visa debit or credit card abroad
- Fees apply and non-HSBC cash machines may also charge a fee[@cashwithdrawals]
Security while travelling
If you let us know you're away, we can manage your transactions more effectively while you're on holiday.
- We automatically monitor accounts for unusual foreign transactions
- We look out for possible fraud and declined transactions
- If you have a joint account you both need to notify us. For credit cards, only the primary cardholders needs to give us travel notifications
How to use your card abroad
Overseas usage fees .
Any non sterling transactions (including cash withdrawals) are converted to sterling by using the relevant payment scheme exchange rate applying on the day the conversion is made. We will deduct the payment and related transaction fees from your account once we receive details of the payment from the card scheme, at the latest the next working day.
Cost illustration (Visa)
Cost illustration of making a transaction abroad of EUR 100.00 using the Visa exchange rate on 6 June 2017 of 0.876855 = GBP 87.69 to which will be added the fees appropriate to your card and transaction.
See more information on the rate of exchange Visa used when converting your transaction.
Cost illustration (Mastercard)
Cost illustration of making a non-sterling transaction of EUR 100.00 using the Mastercard exchange rate on 5 June 2017 of 0.875944 = GBP 87.59 to which will be added the fees appropriate to your card and transaction.
See more information on the rate of exchange Mastercard used when converting your transaction.
You receive up to 56 days interest-free credit on credit card purchases if you pay your whole balance in full and on time. Please be aware that interest is charged from the date transactions are applied to your account until payment is received. There is no interest-free period on cash advances. Some cash machine operators may apply a direct charge for withdrawals from their cash machines and this will be advised on-screen at the time of withdrawal. ATM withdrawal limits are applicable.
You can use your card to make non-sterling cash withdrawals from self service machines operated by a third party and agree that the third party will perform the currency conversion for you. The applicable exchange rate, the amount of cash you will receive and the amount in sterling will be shown on the screen. The amount in sterling will be deducted from your account balance when we receive details of the payment from the self service machine operator, at the latest the next working day.
Travelling in the EEA
If you're travelling in the EEA[@eea], see how paying in local currency on your HSBC credit or debit card compares to the European Central Bank (ECB)'s latest foreign exchange rates .
Let us know when you're travelling
Tell us when you're away so we can manage your transactions more effectively.
- Tell us online using our online Live Chat service
- HSBC Premier customers call: +44 1534 616 313
- HSBC Advance customers call: +44 1534 616 212
Just so you know, we may monitor and record your communications with us. This is in the interest of security and to help us continually improve our service.
Start using your card abroad
Already with expat.
If you're already with HSBC Expat, simply activate your card to get started.
New to Expat?
You'll need to apply for an Expat Bank Account.
You might be interested in
Staying safe abroad.
Crisis24 security services offers international risk management for all Expat customers, covering everything from travel safety to identity theft.
Get help with all your card questions.
Guide to moving abroad
Read our 10-step guide to moving abroad to make sure you've got everything covered.
Connect with us.
- New Zealand
- United Kingdom
- United States
- 繁體中文 (香港)
HSBC Everyday Global Account Review
Learn about the HSBC Everyday Global Account in this review to help you decide whether this is the best card to use for your upcoming leisure or business travel
What is the HSBC Everyday Global Account?
The HSBC Everyday Global Account makes bringing cash overseas stress-free and simplifies your overseas purchases at home by allowing you to hold multiple currencies in the single debit account.
- Load and lock in the exchange rate of up to 10 currencies
- No additional overseas transaction or ATM fees
- Withdraw cash from any Visa ATM
The HSBC Everyday Global account bridges the gap between a debit card and a travel prepaid card. You can use your account for everyday buying at home, plus you won't have to worry about carrying lots of cash when you travel.
When you use your HSBC card, you're drawing money directly from your bank account when you make a purchase. It's designed for everyday money transactions and means you're not accumulating debt. And like a prepaid card, you can load the card with a set amount of money in the currencies you need even before you travel overseas.
In fact, you can load up to 10 currencies on your account including AUD, USD, EUR, SGD, NZD, JPY GBP, CAD, HKD and CNY (currency restrictions apply).
What if you want to take out cash while you're travelling? Well, you can without worrying about additional fees - this account comes with no account handling, overseas transaction, or international ATM fees.
If you need a new everyday spending account at home and you travel frequently to multiple overseas destinations, this account offers the convenience and flexibility you might need.
Pros and cons of using the HSBC Everyday Global Account
- Single Account for Multiple Currencies Manage multiple currencies in your one account online or using the HSBC mobile banking app.
- Lock in up-to-the-minute exchange rates Set your exchange rates using HSBC's real-time rates ahead of travel, so you don't have to worry about currency movements. Spend like a local overseas, using the local currency.
- $0 international ATM fees This is a huge benefit if you are travelling often and prefer to take out local cash from an ATM.
- Limited number of currencies. You can only pre-load and hold up to 10 currencies. Saying that, other currencies are still available for ATM cash withdrawals, with funds deducted from your AUD account at the current Visa exchange rate.
- Local Operator ATM fees. HSBC do not charge ATM fees, but local operators may charge extra fees or set limits. Check the ATM before using it.
- Complex FX exchange rates. You are charged two foreign exchange rates either the HSBC rate or the Visa rate in different scenarios.
Why consider the HSBC Everyday Global Account ?
If you're interested in linking your everyday transaction account to a travel card, this appears to be the only one in the market right now. Prepaid travel cards are more expensive, while most debit accounts don't let you hold foreign currency.
Although this account has no account keeping, foreign transaction or international ATM fees, like most banks, there are hidden fees in terms of HSBC's exchange rate margins.
Saying that, if you're good at planning and know your budget, HSBC's real-time exchange rates are slightly better than other banks, so you can lock in a good initial loading rate and save more than other prepaid travel cards. But always double check the rate you've being given against the market rate online - there may be even cheaper travel card options.
Read also: HSBC Review
Benefits of the HSBC Everyday Global Account
- Chip and PIN.
- Additional protection from Visa Zero Liability.
- Emergency card/cash available if stolen/lost.
- Easy way to manage, spend and save on multiple currencies.
- No bank account required - set up the everyday debit account & access multiple currencies.
- Contactless payments via Apple Pay and Google Pay.
- Extra card for joint accounts.
- No ATM or foreign purchasing fees.
- Lock in exchange rate by loading funds to foreign currencies and avoid fluctuations.
- Unlimited transactions - no account fee and no minimum balance requirements.
Manage Your Money
- Reload and manage your funds easily online or on mobile phone app.
- Save or keep foreign currency on return for as long as you want.
- Control when you transfer between currencies.
- Unlimited real time currency exchange quotes between 8am Monday and 11.59pm Friday (excluding public & US holidays).
Fees and Limits of the HSBC Everyday Global Account
Transaction limits for hsbc everyday global account.
- Daily transfers and withdrawal limit are set at $10,000 for online transfers and $2,000 for ATM or EFTPOS transactions.
- Maximum load and BPAY/bank transfer amounts are set at $20,000.
- Please note that you may request to increase your transfer and withdrawal limits, however, it will be subject for review and approval.
- Your account will be marked as inactive after 6-months of you not using it.
All prices are in AUD
- Foreign Transaction Fee*: HSBC or VISA exchange rate
- Account Closure: $0
*Foreign currency conversion is charged in different scenarios using HSBC real-time or VISA exchange rates.
Australian Dollar (AUD)*, US Dollars (USD), Euro (EUR), British Pound (GBP), New Zealand Dollars (NZD), Japanese Yen (JPY), Canadian Dollar (CAD), Singapore Dollars (SGD), Hong Kong Dollars (HKD), Chinese Renminbi (RMB)
*Australian Dollar (AUD) is the control or default currency
Extra Tips and Tricks
Understand your exchange rate fees in different situations:, 1. pre-load a supported currency onto your card before travel.
If you decide to pre-load funds onto your card then your AUD* will be converted to any of the 10 supported currencies at the HSBC rate.
2. Exchanging for a supported local currency when you are purchasing
If you don't have local currency on your card while making a local currency purchase, the cash will automatically be taken from your AUD* account and converted at the HSBC rate.
3. Exchanging for a non-supported currency at the time of transacting
If you are transacting in a non-supported currency (one that you don't hold) like Thai Baht, or there are insufficient funds in that currency, then your AUD* will be converted at the Visa rate at the time of the transaction.
*Your AUD account is also known as your 'control currency', 'default currency' or 'main currency'.
Calculate HSBC's foreign currency exchange margin.
Compare HSBC's real-time exchange rate with the current online market rate when you load/reload foreign currencies onto your card. Also keep in mind that the final HSBC exchange rate offered can be different from the rates indicated. From our analysis, HSBC margins are slightly better than other banks.
Always pay using local currency.
Foreign retailers may seem nice by letting you pay in Australian dollars, but they may be hiding some sneaky margins in the exchange rates. With your Everyday Global Account you can spend in the local currency so make sure you do!
Find the cheapest ATMs.
Find out if ATMs charge additional fees and stick to the cheapest ATMs. The best idea is to take out all the cash you need in the one go.
Do everything online.
HSBC charges an extra $2.50 for staff-assisted Telephone Banking and $5.00 for branch withdrawals & transfers so do everything online for free.
How To Apply for the HSBC Everyday Global Account
1. set up your account.
- Set up your HSBC Everyday Global Account online in 5 easy steps or over the phone.
- You need to be 18 years plus and have an Australian residential address. Non-resident apply in-store.
- Make an initial load amount - max AUD$20,000.
2. Card is sent to your address
- Card is sent to your home address as per most debit cards.
- Register your card online to manage your account.
4. Transfer Money/Load/Reload
- Transfer money to your account the same as any other debit card.
- Transfer currency from your main AUD account to other currencies, over the phone, online or via the HSBC app.
Be extra alert to malwares that can take over your phone. Think twice when you are invited to redeem special offers by opening links or downloading Apps as they may contain malware. Never grant full control of your phone or screen sharing unless you’re absolutely certain. Learn more .
- HSBC Online Banking
- Register for Personal Internet Banking
- Stock Trading
- Business Internet Banking
HSBC Mastercard® Debit Card
Earn up to 20% cash rebate when you spend in Japan/ mainland China!
Get rebate on suica, didi or mainland china alipay with every dollar spent on your hsbc mastercard® debit card terms and conditions apply..
From now on, whether you're shopping at home or travelling abroad, staying in control of your global currencies has never been easier. With a card built around 12 major currencies, you can shop online, make purchases, and withdraw cash at HSBC Group ATMs around the world, with zero fees.
* You need to have an integrated account to apply .
Why you'll want it
Easy access to major currencies, $0 fees for all your purchases, free cash withdrawals worldwide, earn on every purchase.
- Supplementary Debit Card for your loved ones A supplementary card gives your loved ones the benefits of multi-currency and fee-free privileges.
How to get your card ready
Get your card on mobile
If you're already an integrated account holder, get your debit card application processed instantly on the HSBC HK Mobile Banking app. Simply select "Explore products and services" after you log on to the app.
Alternatively, you're welcome to contact us directly to apply for your card.
Activate your card 3
Once your physical card arrives, you can activate it by entering your card expiration date on the "Manage Debit Cards" page on the HSBC HK Mobile Banking app.
How to receive your card PIN (Personal Identification Number)
You no longer need to wait for your PIN to arrive by mail. Simply call the Interactive Voice Response (IVR) hotline on (852) 3163 0633 and set up your own card PIN after activating your debit card. It’s fast and simple!
Hsbc integrated account holders.
Enjoy all the benefits of having a multi-currency card today.
Not an integrated account holder yet?
If you're opening a new HSBC Premier or HSBC One account, you may request for the HSBC Mastercard® Debit Card at the same time. 1
Apply for an HSBC Premier Account:
- More details
Apply for an HSBC One Account:
Apply for a Supplementary Debit Card for your loved ones
A truly international multi-currency Debit Card for your loved ones, no matter where they go around the world.
- Features & Benefits
- Are you eligible?
- How do I apply?
- Open a supplementary card for your loved ones / children aged 12 or above in a few easy steps on the HSBC HK Mobile Banking app. Supplementary cardholders don't need to visit a branch or hold a bank account
- Provide for the spending needs of your loved ones in any currencies, hassle-free. Simply maintain HKD or respective foreign currency funds in your Integrated Account and your supplementary cardholders can use them directly, with no foreign currency transaction fees
- Worried about over-spending? You can control how much supplementary cardholders spend by setting spending rules via the HSBC HK Mobile Banking app
- Keep updated on supplementary card spending with real-time spend and withdrawal notifications
- Earn 0.4% cash rebates every time your loved ones spend on their supplementary cards
- There are no annual fees, no foreign currency transaction fees, and no ATM cash withdrawal fees when using HSBC Group’s ATMs worldwide
- Apply for up to six supplementary debit cards per principal debit card, if you have a big family
- You must hold an HSBC Mastercard® Debit Card to apply for a supplementary card for your family and friends
- Supplementary card applicants must be aged 12 or above
- Log on to the HSBC HK Mobile Banking app
- Select 'Debit cards' under 'Explore products and services' on the Homepage
- Click on 'Start application'
Remember to have the information and contact details of supplementary cardholders before you apply. These include date of birth, identity document number, mobile phone number and email address.
If your supplementary cardholder does not hold an account with HSBC yet, you need to upload his/her identity document .
Features & Benefits
Are you eligible , how do i apply , what else should i know .
How can I manage my supplementary card through the HSBC HK Mobile Banking app?
Your HSBC Mastercard® Supplementary Debit Card allows you to always stay in control. As a principal cardholder, you can manage supplementary cards from the 'Manage debit cards' page on the HSBC HK Mobile Banking app.
Step 1: Log on to the HSBC HK Mobile Banking app and click on any sub-account of the integrated account with principal card.
Step 2: Click on 'Manage debit cards'.
Step 3: The Mastercard® principal card will be shown.
Step 4: Swipe to the left from the card face to see your supplementary card(s).
What limits can I set for HSBC Mastercard® Supplementary Debit Card?
As a principal cardholder, you can set the following limits:
- Monthly spend limit (covers purchases made via Mastercard® and EPS network)
- Daily local ATM cash withdrawal limit
- Daily overseas ATM cash withdrawal limit
Will my supplementary cardholder know my account balance?
Your privacy matters a lot to us. Supplementary cardholders have access to a limited set of banking / ATM services, and balance enquiries are blocked for them.
What do I do when I receive the supplementary card?
You can follow three simple steps to get started:
- Once you receive the HSBC Mastercard® Supplementary Debit Card, pass it to your supplementary debit cardholder
- Advise your supplementary cardholder to activate the card and set the PIN by calling 3163 0633. A one-time password will be sent to him/her for verification. You will be notified by email and SMS once the activation is successful
- After card activation, you can change the spend and withdrawal limits of the card conveniently via the HSBC HK Mobile Banking app. Just log on > tap on any accounts linked to the card > 'Manage debit cards'. Remember to tell your supplementary cardholder about the limits you set (but just in case you forget, we will also notify the supplementary cardholder every time you change the limit)
What should I know if I am a supplementary cardholder?
- If you hold an HSBC Mastercard® Supplementary Debit Card, you can activate the card and set up the PIN by calling 3163 0633. A one-time password will be sent to your mobile number for verification
- You can then start enjoying the benefits of the fee-free multi-currency spending experience! Remind your principal cardholder to keep sufficient funds in his/her account, just in case
- For your convenience, you can also add the card to your mobile wallet!
Using the card
- You can use the card at any merchants worldwide that accept Mastercard® for purchases or via local EPS network. Please ask your principal cardholder about the limits he/she set for the card before using it
- You can withdraw cash from HSBC Group’s ATM network for free. If you withdraw from non-HSBC Group ATMs, fees may apply. Refer to our tariffs for details. Again, please check what withdrawal limits have been set by the principal cardholder
- Remember – each time you spend or withdraw with the card, we will notify you and the principal cardholder. You will also be notified every time the spending / withdrawal limit set by the principal cardholder is changed. You can find out the remaining monthly spending limit from the spend notification we send you after every transaction
Just in case…
Needing some card services? In most cases, you'll have to ask your principal cardholder. These services include:
- Check card information / status
- Check transaction history
- Replace card
- Change card limits
- Request a new PIN (except first PIN set-up)
- Dispute a transaction
- Change of personal particulars e.g. phone number and email address
- Cancel card
However, you will still be able to raise requests related to the security of your card. They are:
- Activate your card
- Block your card
- Report lost card (you need to ask your principal cardholder for a replacement card request)
Get your card in seconds with the HSBC HK App 2
What else should I know
If you still hold a hsbc jade mastercard® debit card.
Click here to view details
1. You can choose the HSBC Mastercard® Debit Card and/or the HSBC UnionPay ATM Card upon opening your new integrated account.
2. You need to have an integrated account to apply.
- Apple, the Apple logo, iPhone, iPad, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.
- Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.
- QR Code is a registered trademark of Denso Wave Incorporated.
- The screen displays are for reference and illustration purposes only.
- Terms and Conditions apply.
3. By activating this card, you agree to the Debit Card Terms and Conditions and accept the preset daily spending limit as printed on the card mailer. Once the card is activated, if you'd prefer to lower your spending limit, you can adjust it anytime from the 'Manage debit cards' screen on your HSBC HK app or call our hotline as printed on the back of your card.
- Currency conversion risk - The value of your foreign currency and RMB deposit will be subject to the risk of exchange rate fluctuation. If you choose to convert your foreign currency and RMB deposit to other currencies at an exchange rate that is less favourable than the exchange rate in which you made your original conversion to that foreign currency and RMB, you may suffer loss in principal.
- Online Banking
- HSBC Invest
HSBC Visa Debit Card FAQs
Hsbc visa debit card, how do i activate my hsbc visa debit card.
You will need to activate your HSBC Visa Debit Card before you can use it. We send your card to you as 'inactive' for security reasons.
There are 3 ways you can activate your HSBC VISA Debit Card:
- Via HSBC Australia Mobile Banking App by selecting your account then select 'Manage account' and follow the prompts
- Via HSBC Online Banking by selecting "Activate debit card" under debit card services on the "My Banking" tab.
- By calling us
I haven't received my HSBC Visa Debit Card and it's been more than 5 business days since I requested it. How do I check?
Please check that it has been more than 5 business day since you requested your new card (if your card is being sent to an address outside Australia, please allow to 10 -14 business days). Please call us to let us know.
We'll check when your request for a new card was processed and that we have your correct mailing address. We can then organise a replacement card and PIN to be sent.
I have forgotten my HSBC Visa Debit Card PIN or I haven't received my HSBC Visa Debit Card PIN. How do I get one?
Once your Visa Debit card is activated, you can also set up or change your PIN via the following methods;
- HSBC Australia Mobile Banking App –log on to the App, select your account then select 'Manage account' and follow the prompts.
- HSBC Online Banking –log on to HSBC Online Banking and locate 'Change debit card PIN' under the My Banking Tab'
- If you prefer to have your PIN mailed to you please contact us .
How do I apply for an HSBC Visa Debit Card?
If you are an existing customer, simply download and complete the Visa Debit Card Application Form and submit it to us.
If you are registered for Online Banking you can apply for a new card by clicking the "Product & Services" tab, and selecting "Apply Now" under Transaction Accounts. Then select "Debit Cards" and click on the Apply button.
Alternately you can request a card in any HSBC Australia branch. Find out more about the HSBC Visa Debit Card .
Can I link more than one account to my HSBC Visa Debit Card?
Yes, you can link up to two accounts to your HSBC Visa Debit Card with the exception of the Everyday Global Visa Debit Card.
The primary account is linked to your card and will be the source of funds for purchases and you can also link a second account for more convenient access to your funds.
What fees will I incur if I use my HSBC Visa Debit Card overseas?
For fees relating to using your HSBC Visa Debit Card overseas, please refer to our Transaction and Savings Account Terms and Personal Banking Booklet .
What is Visa's Zero Liability?
With Visa's Zero Liability Policy you are covered for any fraudulent or unauthorized transactions. You can use your card with no risk of loss, covered against proven fraud that you did not contribute to. Visa Zero Liability applicable only to transactions processed through the Visa network and subject to investigation of the unauthorised transaction.
Why are my Available Balance and Current Balance different?
The Available Balance shows funds that are ready for you to use straight away. The Current Balance is the amount that may include card authorisations waiting to be processed or cheques to be cleared.
How do I dispute a transaction on my HSBC Visa Debit Card?
To dispute a transaction on your HSBC Visa Debit Card, complete the Transaction Dispute Form and return it to HSBC within 30 days of the posted date of the transaction.
When I get a replacement or reissued HSBC Visa Debit Card, will the card number change?
The HSBC Visa Debit Card number will change for lost, stolen or damaged replacement cards for security reasons, however it will not change for reissued cards (on expiry). Remember to update any recurring payments with the merchant or debiting organisation if your HSBC Visa Debit Card number changes.
Please contact us as quickly as possible to report your card lost. We will issue you a replacement card with a new card number and you will need to set up a new PIN. This is a security measure in case your lost card and PIN have been compromised.
Can I change my PIN for my HSBC Visa Debit Card?
You can also change your PIN via the following methods;
- HSBC Online Banking –log on to HSBC Online Banking and locate 'Change debit card PIN' under the 'My Banking' tab
- You can change your PIN anytime at any HSBC Australia ATM once you have activated your card
What happens if I don't transact on my Visa Debit Card?
If you haven't transacted on your transaction account for 24 months, we will classify your account as 'inactive'. This means you will not be able to make any transactions (including your Visa Debit card) until the account has been reactivated.
Do I need to set up a new PIN on my replacement HSBC Visa Debit Card?
If your new card has a different number to your previous card, you will need to set up a new PIN via the following methods:
- HSBC Australia Mobile Banking App
- HSBC Online Banking
HSBC VIP Travel and Expense Card
HSBC VIP Travel and Expense Card: Introducing the perfect travel companion – your new HSBC VIP Travel & Expense Mastercard© credit card.
Designed to make your business travel as convenient and seamless as possible, your new card includes exclusive benefits, such as airport lounge access, trip delay and cancellation insurance, complementary Boingo Wi-Fi in all major airports, premier customer service access and more.
Travel boldly with the card that offers benefits beyond the ordinary with the HSBC name that is instantly recognized and respected around the globe.
Introducing the perfect travel companion – your new HSBC VIP Travel & Expense Mastercard© credit card.
Mastercard© Coverage Brochure (PDF, 1.29MB)
Mastercard© Guide to Benefits (PDF, 389KB)
Mastercard© Guide to Benefits – Trip Cancellation & Trip Interruption (PDF, 1.43MB)
To file a claim visit: www.mycardbenefits.com or call 1-800-Mastercard
Priority Pass Registration
Priority Pass Member Support (FAQs, Priority Pass App, Contact)
Flight Delay Pass Registration
Boingo Wi-Fi for Mastercard Cardholders
We have detected your browser is out of date. For more information, please see our Supported Browsers page.
Earn unlimited rewards with your choice of card – designed for the way you live and spend.
Earn 35,000 Bonus Points after spending $3,000 in the first 3 months from Account opening 1
2× Points on Travel, 1× Points on all other purchases
TSA Precheck – $85 credit 2 for application fee
Earn 50,000 Bonus Points after spending $4,000 in the first 3 months from Account opening 3
3× Points on Travel, 2× on Dining, 1× Points on all other purchases
Complimentary membership plus unlimited free access to 1,000+ airport lounges for cardholder and one guest 4
Making the most of a credit card
Mastercard Travel Rewards
View the HSBC Premier World Mastercard® credit card Cardmember Agreement
View the HSBC Elite World Elite Mastercard® credit card Cardmember Agreement
1 The 35,000 Rewards Program Bonus Points ("Bonus Points") offer applies offer applies when you open a new HSBC Premier World Mastercard® credit card and charge the qualifying amount or more in new purchases (minus returns, credits and adjustments) within the first three (3) months from Account opening ("Promotional Period"). The Bonus Points offer does not apply to account upgrades, account transfers, balance transfers, credit card checks, cash advances or overdrafts. Your HSBC Premier World Mastercard® credit card must be open and in good standing at the time of Bonus Points fulfillment. Allow 4-6 weeks after the Promotional Period has ended for the Bonus Points to post to your Account. Customers who have opened the same credit card product within the last 36 months are not eligible to receive the Rewards Program Bonus Points offer.
2 Certain restrictions, limits and exclusions apply. Benefits may not be offered in every state. Coverage may be underwritten and managed by companies that are not affiliated with Mastercard® or HSBC Bank USA, N.A. Please refer to the HSBC Premier World Mastercard® credit card Rewards & Benefits and Mastercard Guide to Benefits brochure for full details.
3 The 50,000 Rewards Program Bonus Points ("Bonus Points") offer applies when you open a new HSBC Elite World Elite Mastercard credit card and charge the qualifying amount or more in new purchases (minus returns, credits and adjustments) within the first three (3) months from Account opening ("Promotional Period"). The 50,000 Bonus Points offer does not apply to account upgrades, account transfers, balance transfers, credit card checks, cash advances or overdrafts. Your HSBC Elite World Elite Mastercard® credit card must be open and in good standing at the time of Bonus Points fulfillment. Allow 4-6 weeks after the Promotional Period has ended for the Bonus Points to post to your Account. Customers who have opened the same credit card product within the last 36 months are not eligible to receive the Rewards Program Bonus Points offer.
4 Certain restrictions, limits and exclusions apply. Benefits may not be offered in every state. Coverage may be underwritten and managed by companies that are not affiliated with Mastercard® or HSBC Bank USA, N.A. Please refer to the HSBC Elite World Elite Mastercard® credit card Rewards & Benefits and Mastercard Guide to Benefits brochure for full details.
5 As an HSBC Elite or HSBC Premier credit cardholder, you do not need to enroll or register for the Mastercard Travel Rewards program. This program is available to you automatically, at no additional cost. Merchants may provide to eligible HSBC Elite and HSBC Premier Mastercard credit cardholders (“cardholder”) certain discounts, rebates or other benefits on the purchases of goods and services ("Offers") that will be available on the Mastercard Site. Merchants may also have different payment acceptance criteria for online purchases (e.g., debit or prepaid cards may not be accepted). Such Offers are subject to certain Terms & Conditions and may change at any time without notice to you. Payment acceptance criteria is determined by the merchant in its discretion and may be visible on the Merchant website. HSBC or Mastercard will not be liable for any loss or damage incurred as a result of any interaction between you and a merchant with respect to such Offers. Except as set forth herein, all matters, including but not limited to delivery of goods and services, returns, and warranties are solely and strictly between you and the applicable merchants. You acknowledge that HSBC or Mastercard does not endorse or warrant the merchants that are accessible through the Mastercard Site nor the Offers that they provide. If applicable, all offer redemption is dependent on merchant shipping policies and availability to cardholder's shipping address. For all offers that are specified as “unlock additional online offers” cashback is not earned on shipping, handling, tax or the purchase and/or use of gift vouchers, which for avoidance of doubt, includes gift cards, gift certificates, or any other similar cash equivalents. Terms and conditions apply, see https://www.us.hsbc.com/credit-card-resource-center/premier/#rewards for additional information. All third party-trademarks are the property of the respective owners.
6 FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.
HSBC credit cards are issued by HSBC Bank USA, N.A., subject to credit approval and requires a U.S. HSBC checking account relationship. To learn more, speak with an HSBC representative.
How you earn Rewards Points : You earn Rewards Points when you use your card to make purchases.
Deposit products offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.
Mastercard® and the circles design are registered trademarks of Mastercard International Incorporated.
Our website doesn't support your browser so please upgrade .
HSBC Advance Bank Account
Get more from your current account.
With our HSBC Advance Account, you get everything you need for everyday banking and much more. Like money-saving offers. Access to a range of savings accounts. And no monthly account fee.
- To apply, you'll need to be 18+ and qualify for an optional arranged overdraft of at least £1,000.
Here's what you get with your Advance Account
Access the world with HSBC Global Money
With an HSBC Advance Account you can apply for an HSBC Global Money Account, letting you convert, hold or send money in 50 currencies across 200 countries and regions worldwide with competitive exchange rates. Add your Global Money debit card to your digital wallet to start using it straight away. Global Money is only available via the HSBC app. Global Non-HSBC fees may apply . Learn more .
Access our 5.00% AER / gross Regular Saver
Start saving from just £25 a month with our Regular Saver. Save between £25 and £250 a month for a fixed 12-month term. Withdrawal restrictions apply. 1
An optional arranged overdraft
You'll get a minimum arranged overdraft offer of £1,000 when you open your account. Learn more .
Get an app you can bank on
If you always carry your phone, you can always carry your bank. Secure, convenient and in your pocket.
- Check your balance in a flash and send money quickly and easily
- Pay in cheques just by scanning them with your phone
- See all your HSBC products in one place, including mortgages and loans
- Pay on the go with Apple Pay, Samsung Pay, Google Pay or your contactless Visa debit card. Limits may apply. 2
Stay informed and in control
Our smart money tools help you keep an eye on your spending and stay on top of your finances.
- Get instant notifications when money goes in or out of your account 3
- See your spending broken down into categories and set targets to help control it with Spending insights and Monthly budgets
- Budget more easily by seeing how much money you’ll have left after your bills
- Freeze your card temporarily in our app if you can't find it
- Bank online, by phone, in-branch or with our app. Whichever you prefer, we’ve got you covered. 4
Enjoy a little more from your money
You’ve worked hard for your money. When you have an Advance Account, we'll help you make it go further.
- Start building your savings with our Regular Saver Account, exclusively available to HSBC current account customers
- Get discounts on shopping, dining, travel, experiences and more with our home&Away offers programme
- Withdraw up to £500 per day from cash machines
- Emergency cash transfers up to USD10,000 to any HSBC branch worldwide (funds must be available for the amount being transferred)
- Free international account opening
Things to know before you apply
Ready to apply? Before you do, there are a couple of things you should check you're happy with.
About your optional arranged overdraft
When you open this account, you'll have the option to take out an arranged overdraft .
An arranged overdraft allows you to borrow money (up to an agreed limit) if there’s no money left in your account. This can be useful if you're hit with an unexpected bill, for example.
If a payment would take you past your arranged limit (or if you don’t have one), we may let you borrow using an unarranged overdraft . There's a chance that payments you try to make using an unarranged overdraft may be declined. However, we'll always try to allow essential payments if we can.
You can apply for an arranged overdraft when you open your account, or at any time later. You can ask to increase, remove or reduce your limit at any time in online or mobile banking, by phone or in-branch. Your new limit can't be less than what you owe.
We report account activity, including overdraft usage, to credit reference agencies. An unarranged overdraft lasting more than 30 days could have a negative impact on your credit rating.
This account comes with a £25 interest-free buffer . If you go overdrawn by more than that, you'll need to pay interest on the amount you borrow at the rate shown.
Overdrafts are designed for short-term borrowing only, and are subject to status.
Overdraft text alerts
If we’ve got your mobile number, we’ll send you an SMS text alert if you’ve gone overdrawn or we know you’re about to. These alerts are designed to help you manage your overdraft usage and avoid being charged interest.
You can opt out of overdraft text alerts by calling us or asking us in-branch – but remember you’ll be opting out for all your current accounts with us. If you opt out or we don’t have an up-to-date number for you, you could end up paying interest you might otherwise have avoided.
What are the overdraft charges for this account?
Representative example: 0% EAR (variable) 5 on the first £25, 39.9% EAR (variable) on anything above that, giving a representative annual percentage rate (APR) of 38.9% APR (variable) 6 . Based on an arranged overdraft of £ 1,200 .
How does our overdraft compare? The representative APR shows the cost of borrowing over a year, so you can use it to compare the cost of our overdraft against other overdrafts and ways of borrowing.
The monthly cap on unarranged overdraft charges for the HSBC Advance Account is £20. Further details can be found online at our Overdrafts page .
To find out more, visit our Overdrafts page , where you can find out if you’re eligible for an arranged overdraft and use our overdraft cost calculator.
You may not be eligible for some account features if you remain resident outside the UK.
Who can apply?
You can apply for an HSBC Advance Account if you:
- are 18 or older
- are happy for us to do a credit check against your name (if you live in the UK)
- qualify for an optional arranged overdraft of at least £1,000
- can provide ID and proof of address if needed
- have read the important account documents below
Important account documents
- HSBC Advance Account fee information document (PDF, 197 KB) HSBC Advance Account fee information document (PDF, 197 KB) Download
- Pre-Contract Credit Information (PDF, 66 KB) Pre-Contract Credit Information (PDF, 66 KB) Download
- UK FSCS Information Sheet and Exclusions List (PDF, 106 KB) UK FSCS Information Sheet and Exclusions List (PDF, 106 KB) Download
- HSBC Banking Terms and Conditions and Charges (PDF, 1.45 MB) HSBC Banking Terms and Conditions and Charges (PDF, 1.45 MB) Download
- Standards of Lending practice (PDF, 44KB) Standards of Lending practice (PDF, 44KB) Download
- Privacy Notice (PDF, 138 KB) Privacy Notice (PDF, 138 KB) Download
- Glossary of Terms (PDF, 75KB) Glossary of Terms (PDF, 75KB) Download
- Guide to Credit Scoring (PDF, 91 KB) Guide to Credit Scoring (PDF, 91 KB) Download
- Important Notes Important Notes Opens in overlay
- HSBC Advance Visa Debit Card Guide (PDF, 160 KB) HSBC Advance Visa Debit Card Guide (PDF, 160 KB) Download
Apply from outside the UK or EU eligible countries
If you’re applying from another country or region, please speak to your local branch to apply for an account. Or, you can apply online using the form below.
EU eligible countries
Apply from outside the UK or EU eligible countries
Apply for your HSBC Advance Account now
Apply for your account online in minutes. We’re busier than usual at the moment, so it may take longer to process your application. No need to contact us – we'll be in touch soon.
Apply in a branch
If you're already with HSBC, please apply for your account in a branch . You'll also need to visit a branch if you'd like to upgrade or make changes to your existing account, or to open an extra account.
- Find your nearest branch
Prefer to apply in a branch?
It’s usually easiest to apply online, but if you need support, visit one of our branches and we’ll help you with your application.
Please bring your smartphone with you (or a similar device, like a tablet) if you have one.
You might also be interested in
Switching to us is easy.
We make switching banks simple. Make the move from your old bank to HSBC in just a few easy steps.
HSBC Bank Account
A straightforward current account, with everything you need to stay on top of your money.
HSBC Premier Account
Our premium current account, with complimentary annual travel insurance and no monthly account fee. Financial and other eligibility criteria apply.
Standards of Lending Practice
HSBC adheres to the standards of lending practice guidelines.
The small print
1. Regular Saver interest example
- Put away between £25 and £250 a month for a fixed 12-month term. If you save £250 every month for 12 months at 5.00% AER/gross pa interest rate , you'll earn approximately £81.25 interest (gross).
- AER stands for Annual Equivalent Rate. This shows you what the rate would be if interest were paid and compounded each year. Gross is the rate of interest paid before any tax (where applicable) has been deducted. No partial withdrawals allowed. Withdrawal restrictions apply.
2. Apple Pay is a trademark of Apple Inc., registered in the US and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
3. You'll need to opt in to receive instant notifications. You can do this in our app. This feature is currently being rolled out and may not yet be available on all devices.
4. Find out more about the operating systems our app works on .
5. EAR stands for effective annual rate. This is how all UK banks must show interest rates on their overdrafts, to make it easier for you to compare one bank’s overdraft with another. Please note that it doesn’t include any fees you might be charged in addition to interest.
6. APR stands for annual percentage rate. This is the rate at which someone who is borrowing money is charged, calculated over a period of 12 months. It takes into account not just the interest, but also any other charges you may have to pay, as well as any interest-free amount.
- HSBC Online Banking
- HSBC InvestDirect
- HSBC BusinessVantage Mastercard
- HSBC Private Investment Counsel
- HSBC Wealth Compass / My Wealth
HSBC travels with you
Bank before you go, on your way, or while you’re there
Online and Mobile banking never take a vacation
Take your banking with you, while you’re away
Get the app.
Convenient digital banking options while you’re travelling
- Fee waived transfers
- Take a photo to deposit a cheque
- No-charge ATM network
- INTERAC e-Transfer fees are waived when you transfer using your HSBC Canadian dollar chequing or savings account.
- Receiving an INTERAC e-Transfer is free ǂ
- Use the HSBC Canada Mobile app or Online banking to make transfers.
- The recipient's email address or mobile phone number is all you need.
- Send money globally, through Online banking, with $0 wire transfer fees for Foreign Exchange transfers less than $10,000 *
- Deposit a cheque whenever it’s convenient for you – even when you’re travelling.
- Use the HSBC Mobile app to easily take a picture and deposit the funds.
- See your money instantly in your account.
- Over 3,650 HSBC and THE EXCHANGE ® Network ATMs in Canada, including U.S. dollars ** at select locations.
- Access your cash at one of 500,000+ Accel ® ATMs in the U.S.
- Withdraw cash from HSBC ATMs around the world ƚ .
- Get US cash at selected ATMs in Canada.
- Make deposits, pay bills and transfer funds, check your balances.
Download the HSBC ATM Locator app to locate an ATM near you, anywhere in Canada.
Fee waived transfers
Take a photo to deposit a cheque , no-charge atm network , explore online and mobile banking.
Bank online anytime of the day or night, from the comfort of your home or hotel. It’s quick, convenient and secure.
Now it's even easier to do most of your banking securely right from your compatible phone or tablet.
Protect yourself with HSBC Travel Insurance
Don’t get stuck paying for medical emergencies your provincial health insurance plan doesn’t cover. HSBC Travel Insurance covers:
- Worldwide Emergency Medical and Dental Treatment
- Medical Assistance Services
- Replacement of lost or stolen travel documents
- Trip Interruption
- Baggage loss, damage or delay
- Coverage for one person or a family
® Trade-mark of Interac Inc. Used under license.
ǂ For accounts with a limited number of free transactions, regular transaction fees may apply if you perform an INTERAC e-Transfer over the number of transactions allowed. Refer to the Personal Service Charges/Statement of Disclosure for full details regarding your account(s).
* The fee for sending wire transfers valued under $10k CAD equivalent from HSBC Bank Canada personal accounts is waived if the currency of the wire is different from the account currency. The CAD equivalent is determined at the time the transfer is processed. Exchange rate will apply; transfers may incur agency and/or beneficiary bank fees.
® THE EXCHANGE and Accel are registered trademarks of Fiserv, Inc., licensed for use in Canada by FICANEX Services Limited Partnership.
THE EXCHANGE network is participated in by a number of banks and credit unions, and provides convenient access at over 3,650 ATMs across Canada displaying THE EXCHANGE logo.
** Transaction fees may apply. Available only from Canadian dollar accounts linked to your HSBC Bank Canada Debit Card. You can withdraw up to your daily Canadian, and U.S. dollar debit card limits, provided you have the funds available.
ƚ You may be charged additional fees by the ATM operator or network used including a fee by another HSBC entity operating ATMs outside Canada. Foreign currency conversion rates may still apply.
Travel Insurance is underwritten by AIG Insurance Company of Canada, 120 Bremner Boulevard, Suite 2200, Toronto Ontario, M5J 0A8 and administered by Travel Guard Group Canada, Inc. Travel insurance coverage is not available for and does not cover travel to Cuba. For complete details of the travel insurance coverage, refer to an example of the Summary of Coverage . There are limitations and exclusions that apply. The actual provisions of the policy purchased shall prevail.